Counter Sales Associate

Sonepar USA Chicago , IL 60602

Posted 4 weeks ago

Position Objective:

Receive, process, and fill customer orders at the counter and from telephone orders; advise customers on prices and materials and assist in the warehouse. Gain product and sales knowledge while becoming more proficient with Viking's other departments, systems, and procedures.

Duties and Responsibilities:

  • Take sales orders from customers at the counter or by phone, assisting them with product explanations, pricing information, availability, and suggesting additional items, which may be helpful or required.

  • Locate proper stock number, prepare and enter work orders and special back orders. Call Credit Department as needed.

  • Pick and pack from stock proper materials for will call and truck delivery. Load delivery trucks and customer vehicles.

  • Accept returned merchandise and complete appropriate paperwork.

  • Provide support to the Operations Manager in the transferring, warehousing, receiving and shipping of stock and special material.

  • Help to stock shelves and keep organized.

  • Display and stock material in counter area and showroom. Participate in promotions and specials as they occur.

  • Call customers upon receipt of special material for pick up.

  • Provide support to Operations Manager in inventory control functions, stock maintenance, credits and defectives.

  • Open and prepare City Desk in the morning for customer arrivals. Secure the City Desk at the end of the day.

Knowledge, Skills, and Abilities:

  • Strong communication skills

  • Mechanical aptitude,

  • Good math and computer skills

  • Able to adapt quickly to changes

  • Able to handle pressure

  • Understand customer requests and identify appropriate materials and parts

  • Communicate courteously and effectively.

  • Good reading and listening skills, manual dexterity.

  • Ability to work independently and cooperatively as a team player.

Work Environment:

Working conditions are normal for a warehousing environment-office, counter and warehouse setting. Work involves servicing customers, lifting of materials and product.

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Counter Sales Associate

Sonepar USA