FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
Position Summary To service customers by phone or in person through sales of heavy duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride. Work requires substantial knowledge of items sold.
Help determine and obtain heavy duty parts for customers as requested by phone or in person.
Suggest sale of related parts for full service.
Locate and obtain ordered part for customer from central warehouse or branch.
Determine sales price for customers for each sale in accordance with company procedure.
Handle warranty or defective parts for customers in accordance with company procedure.
Write up approved charge sale in accordance with company procedure
Special order parts on an emergency basis when necessary and appropriate.
Process approved credits for customer when merchandise is returned.
Maintain confidentiality of pricing lists and structures as required by company procedure.
Answer customers' questions about products, prices, availability, and product features.
Provide customers with product catalogs.
Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
Ensure that product catalogs are current. Discard old ones and replace with new ones.
Environmental / Physical Demands
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.