Counselor II - Solmar (Newport Beach, CA, US)

Hoag Memorial Hospital Presbyterian Newport Beach , CA 92663

Posted 6 months ago

The Counselor I, Counselor II, and Counselor Lead (Counselors) are members of the Neurosciences Institute and the Chemical Dependency, SolMar, Aspire, and Admin departments (Hoag Addiction Treatment Center or HATC). The Counselors work in close collaboration with the Medical Director, Clinical Managers and all members of the HATC multidisciplinary team. The Counselors are responsible for exceptional service to all customers, both external and internal. The Counselors assist directly and indirectly in the clinical care and case management of the patients, their families and/or significant others throughout the course of treatment, and across multiple levels of care. The primary focus of the Counselors is to support the treatment team in the assessment, treatment planning, referral recommendations, discharge planning, education and direct therapeutic intervention for patients and their families throughout the course of treatment.

The Counselors maintain responsibility for supporting the goals of the patients treatment plan, both through direct intervention and through coordination with other members of the team and outside providers by way of referrals when necessary. The Counselors maintain primary responsibility for the patient experience in treatment, and serve as a point of contact for the patient to be connected to the Therapists and other members of the treatment team.

The Counselors are fundamentally members of the Addiction Treatment Center and will be called upon to apply skills to other areas of the program as needed.

The Counselors report to the Clinical Manager.

Essential Functions

  • Executes efficiently and effectively on job responsibilities toward the mission, vision and values of Hoag and ATC.

  • Proactive and highly engaged support of the programs clinical operations and processes, with an emphasis on the highest quality Patient experience and family support.

  • Particular focused collaboration required with the ATC medical team, admissions and utilization review team.

  • Exceptional communication with family, referral sources, outside professionals, insurance companies and all parties involved in patients treatment and outcome.

  • Active in on-going process improvement in quality, efficiency and satisfaction of Patients, staff and all internal/external customer groups.

  • Represents Hoag and ATC across multiple channels both inside and outside of the Organization.

  • Maintains a working knowledge of program standards, policies and procedures.

  • Projects an image of professionalism in communication, appearance and conduct.

  • Maintains a high degree of interpersonal skills.

Job Requirements:

  • Certification as Addiction Counselor (CCAPP or CAADE)

  • Demonstrates excellent, effective communication, interpersonal skills, organizational ability, and ability to follow instructions.

  • High degree of organizational skills. Able to set assignment priorities, work independently within established guidelines and maintain confidentiality

  • Creative problem solving skills and abilities.

  • Ability to develop and maintain collaborative and synergistic relationships across multiple customers.

  • Able to handle ambiguous situations with tact and good judgment.

  • Achiever personality style with an eye for continuous improvement in self, others, policies, systems and processes.

Job Preferences:

  • Experience in addiction/behavioral health environment
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Relationship Associate II Newport Beach CA

BNP Paribas

Posted 3 days ago

VIEW JOBS 10/12/2019 12:00:00 AM 2020-01-10T00:00 At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth. Job Description Summary The Commercial Banking Associate works in a Commercial Banking business center, supporting a team of Relationship Managers with prospecting, sales and customer onboarding and customer service. As part of the sales team, the Associate serves as a critical cornerstone to enhance the client experience. This role offers the opportunity to learn about the commercial banking industry and gain valuable experience working directly with customers. Essential Job Functions * Support Relationship Manager in sourcing, securing, developing, and retaining profitable banking relationships within the assigned region. * Assist the Relationship Manager with maintaining and growing current relationships. * Responsible for the development of customer presentations, pitch books for new lending opportunities, cross selling, and other business to existing clients. * Provide subject matter expertise on customer onboarding and ongoing customer due diligence/ enhanced due diligence. * Works with Relationship Managers to on board new customers by gathering required information and input into the system of record. * Act as key liaison for Relationship Managers and customers for internal and customer inquiries. Other Job Duties * Other duties as assigned Required Experience * 3 years of relevant experience Education * Bachelor's Degree Business related field Work Experience * P2 - 3 yrs Equal Employment Opportunity Policy Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran. Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations. Primary Location: United States-California-Newport BeachJob Type: Full-timeJob: Sales and Sales Related Postuler Retour à la liste des offres Partager cette page ! * WhatsApp Share this page on WhatsApp * LinkedIn Partagez cette page avec votre réseau * Facebook A partager avec vos amis * Messenger Share this page on Messenger * Twitter Tweeter cette page * Scoop It Partagez votre veille d'informations avec Scoopit * Weibo Partagez cette page sur le 1er réseau social chinois * Buffer Pas le temps? Lisez et partagez cette page plus tard avec Buffer * Pocket L'appli pratique pour lire cette page à tout moment, même en offline ! Voir plus de réseaux sociaux Outils * Envoyez cette page par mail Envoyez cette page par mail * Imprimer cette page Etes vous sûr de vouloir imprimer ? Ces autres offres vous intéressent-elles ? * CDI Sr Commercial & Corporate Banking Relationship Manager Los Angeles, Californie, États-Unis * CDI Sr Lead Commercial & Corporate Banking Relationship Manager Los Angeles, Californie, États-Unis * CDI Relationship Banker - Oxnard Branch -40hr FT Oxnard, Californie, États-Unis * CDI Relationship Banker II (Sales) - 40 hours Pasadena East Pasadena, Californie, États-Unis * CDI Sr Lead Commercial Banking Relationship Mgr - Newport Beach Newport Beach, Californie, États-Unis * CDI CBG Relationship Manager Associate Los Angeles, Californie, États-Unis Voir plus d'offres Voir la liste des offres correspondantes < BNP Paribas Newport Beach CA

Counselor II - Solmar (Newport Beach, CA, US)

Hoag Memorial Hospital Presbyterian