Copley Square Hotel Fontana , WI 53125

Posted 2 months ago

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To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

As an Abbey Resort cosmetologist, you may begin with a guest consultation to determine the style the guest is requiring. After an initial analysis and agreement upon service, the cosmetologist will go above and beyond to provide a service that creates a lasting memorable experience.

Job Description:

REPORTS TO: Cosmetology Supervisor/Director of Spa



  • Cosmetology school\state license

  • High School Diploma


  • Must have undergone the state requirements for licensing in related area

  • Must be able to stand, walk, bend, twist, or sit for an entire shift.

  • Communicate verbally.


  • The primary function of a cosmetologist is to support The Abbey Resort and Fontana Spa in their commitment to customer service.

  • Performing all hair styling/cutting/chemical services as well as nail treatments, waxing, and make-up applications.

  • Cosmetologist may be cross-trained in aesthetics services.

  • Cosmetologists are responsible for focusing on retail objectives to enhance guest experience.

  • Cosmetologists are responsible for self promoting and maintaining regular cliental.

  • Maintain knowledge and understanding of current thinking in cosmetology field

  • Ability to perform all services on service menu for specific department

  • Understands and uses universal precautions when providing services.

  • Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered using this knowledge to up sell product and service

  • Assesses contraindications of guest that may prevent service from taking place

  • Maintain cleanliness & sanitary procedures according to Wisconsin statutes

  • Complete duties set by Salon Manager to ensure proper care of work areas, linens, products, and equipment

  • Exceed the expectations of our guests at all times

  • Greet guests with a smile and handshake

  • Consistently maintain cleanliness of treatment, supply, back of house, and break rooms

  • Adhere to all company policies and procedures regarding to attendance

  • Maintain uniform standards set by company

  • Attend monthly meetings

  • Attend in-house training to keep updated with spa trends

  • Attend external training to keep updated in the industry and share information with staff

  • Follow opening and closing procedures

  • Possess positive attitude, self image, communication, organization, time management, people skills

  • Arrive 15-30 minutes prior to scheduled shift to set up for treatments and organize workspace

  • Suggest and sell retail items for greater guest experience and education. Set retail goals with manager and review regularly

  • Never blame a client for any mistakes or misunderstandings. Assure them you will do whatever you can to accommodate their needs. Seek help if necessary

  • Maintain timeliness during treatment and begins and ends treatments on time

  • Answers guest's questions in a knowledgeable and professional manner.

  • Works assigned schedule.

  • Must be open minded, detail oriented, patient, resourceful, nurturing, consistent, honest, and productive.

  • Responsible for checking own schedule in SMS to ensure shift coverage

  • Use products within proper guidelines as set by Standard Operating Procedures

Equal Opportunities Employer M/F/D/V

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Copley Square Hotel