Correspondence Representative

Kemper Saint Louis , MO 63150

Posted 2 months ago

Position Summary:

This position is responsible for responding to all written correspondence within approved timeliness, productivity and accuracy standards.

Position Responsibilities:

  • Communicate via written correspondence and email to resolve inquiries

  • Research and evaluate forgeries on loans and cash surrenders

  • Produce legal duplicate policies for attorneys

  • Review loans and payment histories and relay information to customer

  • Prepare files for scanning

  • Accurately handle special projects as assigned

Position Qualifications:

  • High school diploma or equivalent.

  • 1-3 years general work experience.

  • Detailed orientated

  • Good typing skills and knowledge of Word, Access, and mainframe applications

  • Ability to develop knowledge of policy forms and plans

Our employees enjoy great benefits:

  • Qualify for your choice of health and dental plans within your first month.

  • Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.

  • Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.

  • Contribute to your community through United Way and volunteer programs.

  • Balance your life with generous paid time off and business casual dress.

  • Protect what you love with discounts on home and auto insurance products.

  • Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper at a glance

With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses.

Kemper's underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward's 50 Top Performers list of life insurance companies.

  • Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

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Correspondence Representative