Corrections Specialist 2 - Resolution Specialist

• Please Note: COVID Vaccine requirement for DOC employment NO LONGER REQUIRED*

The Department of Corrections Health Services Division is seeking a highly motivated and qualified individual for the critical position of a Corrections Specialist 2 (CS2) Resolution Specialist at the Monroe Correctional Complex located in Monroe, WA.

The Health Services Manager has direct responsibility of the health services incarcerated individual resolutions. Resolutions contribute to the agency's mission to improve public safety by positively changing lives. Supports our commitment to operate a safe and humane corrections system and partner with other to transform lives for a better Washington. To ensure facilitation of this administrative program, this position will report directly to the facility Health Services Manager 3/designee and will oversee, coordinate, direct, manage and implement all aspects of the Incarcerated Individuals Resolution Program for Health Services as mandated by the Offender Resolution Program Manual and DOC Policy, Offender Resolution Program, 550.100. This position works closely with administrative and clinical staff which may also include the Headquarters' Resolution Program Manager to ensure adherence and compliance to the established protocols and procedures of the incarcerated individual Resolution Program.

The Monroe Correctional Complex (MCC) is a 2,500 bed male all-custody level facility located 30 miles northeast of Seattle. Employing approximately 1,200 staff, the complex consists of five major units; the Washington State Reformatory Unit (WSRU), Special Offender Unit (SOU), a large mental health inpatient treatment unit, Twin Rivers Unit (TRU), Intensive Management Unit (IMU), and the Minimum Security Unit (MSU).

A completed application packet will include:

• A detailed resume

• A cover letter

• Three professional references

Applications will be reviewed as they are received. The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.Coordinate duties within the Facility's Resolutions Programs

• Assign Health Services investigations to appropriate staff.

• Review documents for compliance .

• Ensure timely interviews are conducted.

• Ensure that patients are interviewed at least once before a health services resolution is submitted at level III.

• Correct health services administrative suggested responses.

• Responsible for conducting thorough investigations with emphasis at the level 0 and level 1 .

• Confirm research, and fact finding is accomplished.

• Review health services investigative packets to ensure they are complete .

• Coordinate as necessary between staff, incarcerated individuals, and/or operational issues.

Conduct research, training, and analysis

• Analyze resolution data reviewing trends.

• Provide appropriate data analysis and trends reporting to health services management on a regular basis including emergent issues as appropriate.

Facilitate, direct, and implement all aspects of the facility's Resolution Program (ORP)

• Implement the program in accordance with DOC's OGP Manual, and Policy 550.100 as it relates to health services.

• Responsible for providing the population with relevant documentation, information, and access to resolution programs as it relates to health services.

• Gather all complaints in accordance with policy from the facility resolution coordinator, review each resolution to triage any urgent resolution for immediate attention.

• Administer appropriate health services resolution determinations and manage timelines at each level of review.

• Responsible for ensuring that appropriate health services responses are provided at level 0, I and II.

• Coordinate the processing of health services incarcerated individual resolutions at all levels including emergency and PREA complaints to ensure time requirements are met and work directly with the facility resolution coordinator.

• Maintain confidentiality of the program.

Other duties as assigned

Required Qualifications:

• Four (4) years of experience in an adult correctional facility performing security and/or counselling and/or casework duties. 
• A Bachelor's degree in Sociology, Psychology, Criminal Justice or a closely allied field from an accredited college or university will substitute for one year of experience.

Preferred Qualifications:

• Experience working in a health care setting or knowledge of health care operations and patient care.

• Satisfactory completion of two years college from an accredited college or university whose accreditation is recognized by the US Department of Education and the Council for Higher Education Accreditation (CHEA).

Please include a minimum of three professional references with your application:

• The Department of Corrections defines a professional reference as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

• If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

• Phone number AND email address are required for all professional references.

What we offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.  Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)

• Up to 25 paid vacations days a year

• 8 hours of paid sick leave per month

• 12 paid holidays a year

• Generous retirement plan

• Flex Spending Accounts

• Dependent Care Assistance

• Deferred Compensation and so much more!

Additional Information:

• The mission of DOC is to improve public safety. For additional information about the agency, please visit doc.wa.gov.

• A background check including criminal record history will be conducted prior to a new hire.    Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

• Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days of the date of hire.  When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.

• If this position is included in a Union Shop, employees will be required to become members within thirty (30) days of employment.

• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.

• Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.

• This recruitment could be used to fill multiple permanent or non-permanent positions.

• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

Our Mission: To improve public safety by positively changing lives.

Our Vision: Working together for safer communities.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.

• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.

• Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.

We are committed to hiring individuals who possess the following core diversity competencies:

• Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic, and cultural backgrounds.

• Respectfully acknowledge people's differences and recognize these differences as important and valuable.

• Promote inclusiveness.

• Be culturally sensitive and appropriate.

• Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email zenon.mateyka@doc1.wa.gov or call at 509.290.7123. For TTY service, please call the Washington Relay Service at 7-1-1 or 1.800.833.6388.