The eCommerce Specialist will join a dynamic and growing digital marketing team at Interstate Hotels & Resorts and be responsible for working with our hotel and the digital marketing teams to increase online sales and market share. This includes developing and executing digital marketing plans for our hotels as well as maintaining the hotel's content (text and images) on a brand site, independent site or third party website. This position will create and execute digital strategies through thorough research and coordination with the team. The ideal candidate has at least one year of digital marketing, hotel marketing or revenue management experience.
Assists in organizing, coordinating and/or managing internal/external hotel(s) and/or marketing, advertising, promotion and public relations projects.
Act as liaison between the hotel(s) and IHR marketing support, outside agencies and contracted vendors/service providers.
Practices overall project coordination and monitors the cost and status of all related sales & marketing expense items.
Assists hotel(s) in the development and implementation of internal/external electronic communication
Coordinates updates and assist in the oversight of hotel websites and hotel listings on third party websites sites including special promotions, accurate loading of hotel information, competitive analysis, trends and recommendations
Performs special projects and other responsibilities as assigned and participates in task forces and committees as requested
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Support Head of eCommerce and eCommerce Directors.
Assist in the coordination of travel, business meetings and conference calls.
Prepare monthly/quarterly eCommerce reports
Other duties as assigned by management
College degree preferred
Ideal candidate has at least one year of digital marketing, hotel marketing or revenue management experience
Able to speak, read, write and understand the primary language(s) used in the workplace.
Able to read and write to facilitate the communication process.
Detail oriented and organized with the ability to multi-task in a fast paced environment
Good communication skills, both verbal and written.
Able to develop and deliver effective presentations.
Participate as part of a team.
Present ideas, expectations and information in a concise, well-organized way.
Manage time well, correctly prioritizing tasks.
Prepare special reports or projects, as requested.
Attend all required meetings.
Possess computer skills, including, but not limited to, Microsoft Word, Excel, & Outlook.
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Interstate Hotels & Resort