Corporate Sales Manager

Schulte Hospitality Group Saint Louis , MO 63150

Posted 2 weeks ago


  • Responsible for learning the hotel(s) brand and strategy

  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience

  • Manage business travel accounts to maximize business potential

  • Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals

  • Responsible for obtaining appropriate approvals for contracts per SOP (airlines, major sporting events, etc...)

  • Negotiate contracts according to company standards

  • Be aware of departmental revenue and up sell at every possible opportunity

  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system

  • Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business

  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions

  • Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS

  • Research and understand demand generators, new business sources, and use the internet as a prospecting tool

  • Prepares resumes for groups prior to group arrival and review all details in weekly meeting

  • Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block.

  • Conduct pre- and post-conference meetings when it is agreeable with the client

  • Attends property specific receptions to generate leads and interact with customers

  • Organize and execute local area blitzes

  • Implement special promotions relating to sales segment

  • Partner with third party meeting planners such as HelmsBriscoe, HPN, Conference Direct to generate additional leads and bookings

  • Establishes relationships with local businesses and organizations and is an active member in local industry associations

  • Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes

  • Conducts tours of the hotels and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures

  • Provide prompt and accurate responses to all client requests for proposals and information

  • Consistently meet or exceed sales goals including predetermined revenue and sales activity

  • Completes daily/weekly/monthly reports as directed by the DOS/GM

  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process

  • Attends appropriate trade shows, organizes sales trips in local market and feeder cities as directed by the DOS

  • Communicates any product or service issues to DOS or GM

  • Divides selling time equally between hotels or as directed by the DOS/GM

  • Maintains a presence and is accessible at each hotel per the direction of the DOS/GM

  • Work client-related special events

  • Abides by Prime Time Selling hours

  • Participates in MOD program as required

  • Other duties as assigned


  • Minimum of High School education, post-high school education preferred

  • Minimum of 2 years in hotel customer service role or sales experience preferred


  • Outgoing personality

  • Maintains a professional image at all times through appearance and dress

  • Ability to work collaboratively with hotel service team in providing exceptional customer service

  • Clear, concise written and verbal communication skill

  • Demonstrate ability to achieve sales goals

  • Proactive sales approach; assertive and fast paced, driven to succeed

  • Excellent time management skills

  • Understands need time strategy as developed by Revenue Management

  • Must have flexible work hours that may include evenings, weekends, and holidays


  • Approachability

  • Coachable

  • Customer Focus

  • Interpersonal Savvy

  • Problem Solving

  • Functional/Technical Skills

  • Integrity/Trust

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Corporate Sales Manager

Dave & Buster's, Inc.

Posted 1 week ago

VIEW JOBS 9/10/2019 12:00:00 AM 2019-12-09T00:00 The Fun Description M10005: Sr. Corporate Sales Manager THE SENIOR CORPORATE SALES MANAGER IS: Our Special Events Sales Managers are responsible for selling … well, fun! Our ideal team member will serve as the 'face' of Dave & Buster's and work with our guests to design the perfect combination of food, drinks, games & teambuilding for corporate and social events. To hit the ground running you'll need networking skills, strong relationships in the community, great multi-tasking abilities, and the drive to succeed! YOU WILL BE GREAT AT D&B IF: * You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene. * You are outgoing and personable with excellent verbal and written communication skills! * You are eager to learn and love developing new sales skills! * You love hosting networking events! * All phone calls are answered and no message goes without a same day response! * You haven't met a goal you can't beat! * You like booking sales three months in advance! * SMERF means more to you than little blue creatures! DAY IN THE LIFE...Everybody is Somebody! At D&B, we believe that each person and every position matters; everyone contributes to our success! * People, got to like them, they are the MOST important asset! * Feel the power! You assist in selling 15 to 20 percent of the business! * You work with the sales leader and you get to work with the best in the industry. * Strive for personal development and career growth! You Got It! At D&B, we believe that each person and every position matters; everyone contributes to our success! * The "You Got It" attitude is contagious - it starts with you, extends to your team and makes our Guests love spending time at D&B! * You sell the FUN and take care of every Party Host's needs! * There is nothing you would not do for your TEAM! And there is nothing we would not do for YOU! * We strive for 100% "guest satisfaction." If they need something for an event, you and your team are on it! * Sales is all about relationships! Your positive energy and "You Got It" attitude should lead to repeat business and great referrals! Fun to the Core At D&B, we just can't help entertaining Guests and showing them a great time. * You have to be able to represent! We want fun and energy just bursting out of you when you tell our guests about all the cool stuff D&B has, does and will do to make their events the most awesome ever! * Like to party? We like to party… You get to sell our amazing party packages and then follow up with the guests and see if we exceeded expectations! Founders' Spirit At D&B, we believe that having the passion, pride and drive are what makes us different. * We are passionate about winning and love to celebrate success - you work hand-in-hand with the rest of the management team to drive financial results in your store to new heights. * Safety first. You work in a well maintained, safe, secure, and sanitary environment for all D&B Guests and staff. * And, because we expect you to "Act like you own it," your job includes everything listed above PLUS the ever-popular "other duties as assigned." If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand! Working Environment * Non typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events and have thousands of people coming to have FUN! * Dress to impress, we are business casual but with a tie! * Our business is nights, weekends and holidays and our Sales Managers know when to book the parties! LEGAL MAKES US SAY The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Must have regular and predictable attendance. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. OK, now that "Legal" is over, how could you not want to work here! Dave & Buster's, Inc. Saint Louis MO

Corporate Sales Manager

Schulte Hospitality Group