TITLE: Corporate Communications Specialist
POSITION SUMMARY: The Corporate Communications Specialist creates and maintains proactive, strategic, integrated communicationsboth internal and externalto build awareness, drive engagement and strengthen Arivo's corporate brand. This individual will be responsible for creating content and messaging the company, employees, and other industry stakeholders. Collaboration with staff members at various levels in the organization is required to gather content/messaging about products, solutions, services, events and announcements. Content is primarily written communications designed to inform, explain, interest, promote, advise or persuade, depending on project or campaign objectives. In collaboration with other stakeholders, the Corporate Communications Specialist is responsible for the development and creation of a broad range of communications, including (but not limited to):
E-newsletters to dealerships, customers, and employees
Marketing collateral, e-mail messages, social media content, and engaging copy for digital and print ads
Standalone communications as required to targeted audiences.
Content related to the company and its products for publication on the company's internal and external web sites and distribution.
Thought leadership content for company blogs, social media channels and trade publications; articles by executives and subject matter experts for placement in trade publications; case studies and white papers
Communications and scripts for Arivo executives
DUTIES AND RESPONSIBILITIES:
Ensure communications meet quality standards while managing multiple priorities and meeting deadlines in a fast-paced environment
Assist leadership in the collection and presentation of performance metrics that reflect the Corporate Communications department's productivity and output.
Work with IT team members and Marketing web developers to ensure functionality and accuracy of online content, email templates and new applications.
Work closely and professionally with clients and subject matter experts, demonstrating interpersonal skills and commitment to completing projects according to mutually agreed upon deadlines.
Maintain current knowledge of industry news and trends, Arivo products, solutions and services, as well as the company's strategic initiatives.
Provide coverage for emergency communications if/as needed outside of normal business hour, including business disruption events and/or other crises.
Communicate effectively with clients as well as team members in verbal and written formats; deliver presentations as needed.
Exercise initiative, discretion, follow-through, and independent judgment. Provide editorial feedback on the work of other team members to ensure quality control.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S
Bachelor's Degree in Marketing, Communications, Journalism or related field required
Minimum 3 years of experience writing in a professional business-to-business environment; experience in financial services preferred
Exceptional writing ability
Ability to distill complex topics into compelling, easily consumable content
Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
Ability to manage multiple projects, work in fast-paced environment, and meet deadlines
Capability to think creatively to develop compelling and engaging content for assignments
Demonstrated excellent analytical and quantitative skills
Ability to exercise discretion and good judgment in decision-making
Ability to periodically support crisis communications outside of normal business hours
Proficiency in Microsoft Word, PowerPoint, and Excel
Ability to maintain confidentiality
Ability to be flexible and work under pressure in a complex environment
All employees must adhere to the below Company Values:
Respect: We treat everyone with genuine care and concern
Intelligence: Intelligence means we're able to learn, grow and adapt.
Greatness: We are consistently exceptional in our work and continually improve.
Honesty: We keep our commitments, tell the complete truth and act with integrity
Teamwork: We understand the responsibilities of teamwork and are determined to pull our own weight.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.