Corporate Collections Specialist

Brainlab Westchester , IL 60154

Posted 3 weeks ago

Corporate Collections Specialist is responsible for collections of outstanding
accounts receivable dollars from the existing client base and all other aspects
of collections, resolving customer billing problems and reducing accounts
receivable delinquency.

Responsibilities

Reviewing open accounts for collection efforts.

Making collection calls in a professional manner while keeping and improving
customer relations.

Resolves client-billing problems and rescues accounts receivable
delinquency, applying good customer service in a timely manner.

Collect customer payments in accordance with payment due dates.

Identify issues attributing to account delinquency and discuss them with
management.

Review and monitor assigned accounts and all applicable collection reports.

Provide timely follow-up on payment arrangements.

Mail correspondence to customers to encourage payment of delinquent
accounts.

Experience and Skills

The ideal candidate for this position will have a minimum of 2 years of
corporate collections experience including interaction with a large customer
base.

Strong communication, problem solving and analytical skills required

Customer Service experience preferred

Ability to work independently and to adapt to a fast changing environment.

Proficiency in Microsoft Office including Excel, Word and Access.

SAP knowledge preferred

Must have attention to detail with an eye for accuracy.

Creative, self-disciplined and capable of identifying and completing
critical tasks independently and with a sense of urgency.


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