Coordinator, Residential Student Conduct

Job Summary

The Coordinator for Residential Student Conduct will assist in the overall management of the residential student conduct process within the Office of Housing and Residence Life (OHRL).

FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.

Job Description

Typical duties may include but are not limited to:

• Advises and assists in planning, coordinating, and reporting the activities of residential student conduct and student care & concern processes, and assists in developing and implementing procedures for university housing's administrative operations and programs.

• Assists department administrators in resolving administrative and operational housing problems.

• Establishes performance goals and measures to evaluate success of assigned area of responsibility.

• Participates in recommending, interpreting, and implementing policies and procedures.

• Recommends new and improved programs to effectively manage housing administrative operations.

• Coordinates the day-to-day operations of assigned area. Provides guidance and direction to staff involved in department services, operations, and programs.

• Creates, assigns, schedules and tracks housing conduct, care and concern cases to appropriate hearing officers/campus partners.

• Potentially serves as a university hearing officer for violations of the Student Code of Conduct and Housing Community Standards. Advises the residential conduct committee and serves as a facilitator for committee hearings.

• Designs and facilitates training workshops for hearing officers and student staff members.

• Stays current on trends and education in the Student Conduct and Residential Housing field in order to develop new and improved programming. Participates in state, regional, and national professional organizations, conferences and workshops.

• Represents the Office of Housing and Residence Life on department and university committees, as well as community events as requested.

• May supervise OPS, student workers and/or volunteers/staff during special events.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Minimum Qualifications:

• This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.

• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Preferred Qualifications:

• Master's Degree from an accredited institution in Higher Education, College Student Personnel, Counseling, or related degree.

• One year of full, professional experience in residence life or student affairs.

• Experience responding to and managing emergencies and other incidents that may occur in the residential environment.

• Experience with Maxient, Mercury, Workday and Banner.

• Experience with assessment and running analytics.

Knowledge, Skills, and Abilities:

• Knowledge of student intellectual, emotional and social development theory, techniques and research associated with ensuring the success of diverse student populations in residence hall living.

• Excellent interpersonal, verbal and written communication skills.

• Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.

• Ability to diffuse and respond professionally to stressful situations and difficult people.

• Ability to work successfully as both a member of a team and independently with minimal supervision.

• Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.

• Ability to implement new systems and procedures and to evaluate their effectiveness.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.

• Ability to process and handle confidential information with discretion.

• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.

• Ability to interpret and apply laws, regulations, policies and procedures consistently.

• Ability to adapt quickly to changing situations and environments.

• Ability to assume responsibility and take initiative.

Pay Grade: 17