Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company.
Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care.
The Coordinator, DDS Enablement supports the Manager, DDS Enablement in the ongoing execution of front-line sales management practices across the Brookdale field sales organization. The goal is to help improve quality sales coaching as well as reinforce strong sales management process knowledge and skills in the DDS, Divisional Director, and Operations partner roles.
The role will support a data-driven approach to increase the effectiveness and productivity of sales management through a variety of enablement activities, including formal and informal training, coaching, development of various jobs aids, playbooks, and other tools. Within the "DDS Center of Excellence", this role will work to improve company sales results while working collaboratively with other functions.
Support the development and implementation of sales enablement initiatives specific to the DDS population. Collect and analyze data to identify trends and process improvement opportunities to increase DDS effectiveness and productivity.
Support the collection and interpretation of sales reporting related to the DDS role; identify opportunities for future enhancements. Serve as subject matter expert working with Analytics team on enhanced reporting tools to assess DDS productivity and effectiveness, including related to key coaching skills and behaviors. Assist in the creation of training for the DDS population on coaching and sales management best practices.
Support successful onboarding for new external hire DDSs and promotions from within the field sales organization. Assist the Manager, DDS Enablement on the internal communications specific to the DDS team. Support the feedback loop between field stakeholders and internal corporation functions.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.
Education and ExperienceFour year college degree from an accredited institution required. Minimum of 2 years' experience in a sales support or related role required.
Proficiency in Microsoft Excel required. Experience in cross-functional collaboration and ability to effectively manage time and tasks in a dynamic environment required. Ability and willingness to travel up to 30% of the time required.
Certifications, Licenses, and other Special RequirementsN/A
Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software.
Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances.
Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential.
Physical Demands and Working Conditions
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 25 pounds
Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.
Brookdale Senior Living