Coordinator II- Sales Support

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Coordinator II- Sales Support located in Atlanta, GA.

Responsible for providing on-the-spot quoting ability for repair, service and modernization opportunities by supporting profitable sales and service to exceed customer expectations.

ESSENTIAL JOB FUNCTIONS:

• Generate high-quality, accurate quotes upon request from the sales staff.

• Build strong employee to employee relationships with internal customers.

• Creatively develop solutions to improve the speed and utility of the Inside Sales role.

• Work to improve the data integrity and functionality of the Customer Resource Management (CRM) application.

• Ensure all quoting activity is reported in CRM accurately and correctly.

• Act as a sponsor for change as new facets of the CRM/BigMachines applications are published.

• Use CRM software to input customer information, log created proposals and run sales reports.

• Assist account managers with the generation of sales proposals and renewals of maintenance contracts.

• Assist account managers and sales manager in developing customer presentations.

• Other duties as assigned.

EDUCATION & EXPERIENCE:

• Bachelor's degree with 2-3 years related experience; equivalent combination of education and experience may be substituted.

• 1-2 years experience in a CRM environment

• Experience with customer service, sales and office administration necessary.

• Strong customer service focus.

• Excellent communication skills.

• Strong computer skills.

• A cultivated attention to detail.