Coordinator, Donor Experience

Job Profile Summary

Under limited supervision, this position is responsible for the development and facilitation of donor events that appropriately and consistently promote donor fulfillment, confidence and trust with the goal of cultivating sustained and increased giving. A secondary focus is on gathering useful information on alumni, donors and prospective donors to connect with them and advance the donor gift cycle. This position is directly involved in Broward College's Strategic Goals of enrollment, retention and completion.

Minimum Education:

• Bachelor's degree required.

• An equivalent combination of experience and education may be considered.

Minimum Experience/Training:

• Four years of experience with events and programming in a non-profit or fundraising setting. Experience in a higher education institution preferred; including experience planning and participating in events with donors and/or local community.

Essential Functions:

• Daily

• 20%: Plans, manages and coordinates all aspects of Advancement Office/Foundation's major and minor donor relations and development events with a focus on protocol and high standards (American Dream Summit, Foundation Board of Directors and sub-committees, Heritage Society, Speaker Series dinners, Golf Tournament, occasional alumni events, staff retreats, etc.), including but not limited to, budget development, resource allocation, vendor relations, volunteer recruitment, room setup diagrams and traffic flow plans, and timeline preparation. Coordinates with colleagues and other College offices, including the President's office, Communications/Marketing, campus facilities, security and others.

• Daily

• 10%: In collaboration with Stewardship Manager, works on donor relations program to build trust through consistent and meaningful contact. Follows through and executes donor activities and events agreed upon during the weekly Advancement strategy meetings.

• Daily

• 10%: Develops and manages a social media presence on LinkedIn, Facebook, Instagram, and other outlets as well as maintain web content on the Advancement website in coordination with Manager, Outreach & Communications.

• Monthly

• 10%: Coordinates the design, development and purchasing of all required print materials for events (invitations, posters and promotional materials, name tags, etc.); and selection and purchasing of promotional materials (giveaways, banners, etc.).

• Weekly

• 10%: Develops and maintains effective relationships with service contractors, caterers and other suppliers of event services.

• Weekly

• 10%: Manages Foundation event information in the Foundation's database, Raiser's Edge (RE) event module. Develops and manages Calendar of Events on the Foundation's shared drive.

• Daily

• 10%: In collaboration with Stewardship Manager, tracks and informs the relevant Advancement team member with facts and information regarding major donors, including but not limited to birthdays, gift anniversaries and recognition opportunities, special events and accomplishments. Provides stakeholders with advance briefings on event attendees, including biographical information and highlights of prospect information captured in the RE prospect module and constituent notes.

• Daily

• 10%: Works with colleagues to improve biographical and contact information on donors, prospective donors and alumni and advancing effective data-mining and research strategies.

• Daily

• 5%: Develops business processes for anticipating and meeting needs of colleagues in the Office of Advancement, the Foundation and the College.

• Other

• 5%: Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Ability to clearly articulate the mission and brand of the Foundation.

• Ability to develop and manage high-end events with a sense of panache, including but not limited to, sophisticated décor, elegant menus, chic settings, and refined venues with the goal of donor fulfillment.

• Necessary to be proficient in CASE guidelines and professional standards.

• Experience with Raiser's Edge (RE) is preferred.

• Strong knowledge, understanding and skills in area of responsibility; including an understanding of concepts and principles of related areas and functions.

• Ability to manage own work to job and performance standards. Ability to participate as an active team member

• Ability to lead a group of employees

• Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products as well as specialized computer systems

• Ability to interact and effectively communicate with a diverse employee and student population

Competencies:

Respect for Others

Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment

Teamwork

Cooperates and collaborates with individuals & groups that supports the mission and values of the College

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents. Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives

Flexibility & Adaptability

Adapts approaches as situations in the work environment changes. Supports change based on the environmental needs, emerging technologies, and system upgrades

Technical Expertise

Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)

Continuous Improvement & Learning

Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of department, division and the College

Job Title

Coordinator, Donor Experience

Position Number

P0087893

Job Status

Full time Regular

Department

Advancement Services

Location

Willis Holcombe Center

Pay Grade

714

Salary

$42,320 - $49,726 (Salary commensurate with education and experience)

Work Shift

Work Schedule

Monday-Friday/weekends/varies

Hours Per Week

40

Posting End Date

Open Until Filled

Comments

To be considered for this position, a completed online employment application along with a resume and unofficial transcript(s) are required.

Designated Essential Personnel

No

FLSA Status

Exempt

Position Classification

Professional Technical Staff (PTS)

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

Please note that multiple documents can be uploaded in the "Resume/CV/Transcript/License/Certification" section of the application

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

Diversity and Inclusion are a priority at Broward College

Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

For inquiries regarding Title IX and the college's non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.