Coordinator - Customer Service, Vendors

CDI Corporation Mountain View , CA 94035

Posted 3 months ago

Job Order #392889 - G-REQ-00124722

Title: Coordinator

  • Customer Service, Vendors

Location: Mountain View, California

Please Contact: April Mallari 404-609-4576 or April.Mallari@cdicorp.com

Position Description

  • Our team provides excellent processes, resources, and tools to enable the broader learning and development organization to run smoothly and efficiently.

  • Some of our many responsibilities include budget management, timely creation of vendor POs, and partnering closely with Legal / Finance/ Supplier Sourcing to manage our external vendors, ensuring that we're engaging with them in a legally sound way.

  • You will be a key member of the team responsible for timely creation of POs and execution of vendor contracts for our organization.

Top Daily Responsibilities:

  • As the subject matter expert on budget management and vendor contracting, provide timely support via email, chat, video conference, and in person to partners on a daily basis

  • Draft and execute the appropriate legal contracts for each and every vendor engagement

  • Create and edit vendor POs

  • Respond to high volume of incoming ticket requests

  • Ad hoc project support -- both tactical and strategic -- as needed

  • *Please note: To be considered for this position, all candidates will be asked to complete a writing assessment.

Requirement:

  • BA/BS degree
  • Minimum 5 years of post-graduate customer service experience, preferably in an email heavy environment
  • Excellent written and oral communication skills, with demonstrated ability to communicate complex concepts concisely and clearly

  • Exceptionally detail-oriented and organized, with keen ability to multitask and work under pressure while adhering to deadlines in a fast-paced, high-intensity environment

  • Expert proficiency in Google apps, especially gmail, docs, sheets, and calendar

  • Ability to work independently and collaboratively with a dedicated team spirit

Desired

  • Intermediate to advanced Excel skills (e.g. Vlookup, Pivot tables, conditional formatting)

  • Prior experience with vendor contracting, vendor operations and/or dealing with risk assessments

  • Prior experience financial/bookkeeping experience performing data entry, budgeting, forecasting, reporting and analysis

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Coordinator - Customer Service, Vendors

CDI Corporation