Coordinator, College Credit Plus

Coordinator, College Credit Plus

Department: CCP & Early College Programs

Location: Eastern Campus

Reports To: Associate Vice President

Recruitment Type: External/Internal

Requisition ID: req5351

Employment Type: Full-Time Support Staff

Union Position: Union

Work Schedule: M-F, 8:30 am - 5:00 pm

Number of Openings: 1

Job Description:

SUMMARY

Provides student support and coordinates services for the College Credit Plus (CCP) program. Ensures program is in compliance with College and governmental agencies. Serves as College Credit Plus department's primary point of contact at the campus-level for internal and external stakeholders.

DUTIES ANDRESPONSIBILITIES

• *Develops, coordinates, implements, executes and evaluates processes and services

• *Reviews student applications and credentials and processes acceptance for College Credit Plus populations on-campus, off-site, online and affiliated dual and concurrent enrollment programs

• *Establishes and maintains all appropriate files

• *Provides support to students and assists with the recruitment and retention of new students. This includes CCP High School information nights in partnership with campus enrollment teams

• *Maintains internal and external information and reporting systems to support and facilitate the operations of this specialized student groups

• *Anticipates and meets all stakeholder needs accurately, professionally, and with a commitment to customer satisfaction

• Visits partnership high schools to connect with guidance counselors and students as needed or assigned by supervisor providing proactive outreach, service and support of high school-based CCP students

• Assists the Executive Director of College Credit Plus and Early College Programs, and Campus Enrollment Center Directors to support College Credit Plus recruitment, enrollment and conversion efforts, leverage relationships with schools and develop marketing and promotional resources for recruitment, retention, and outreach efforts

• Serves as campus contact for CCP applicants, their parents, and school counselors

• May serve as primary contact for all enrolled in CCP program

• May manage correspondence for CCP program

• May serve as liaison between students and partnering institutions

• May create and update content for web resources on the College's site specific to College Credit Plus

• Coordinates, create and execute CCP orientation for new and continuing students

• May provide functional supervision to part-time staff and/or students workers

• Performs other related duties as assigned

• Denotes essential function

QUALIFICATIONS

REQUIRED

• Bachelor's degree

• Minimum of two (2) years progressive student services/special programs experience in an educational institution.

• Excellent verbal and written communications skills.

• Excellent organizational skills.

• Skills in keyboarding, basic math and grammar, and standard level word processing (MS Word) and spreadsheet applications (MS Excel).

• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.

• Must have sensitivity to respond appropriately to the needs of a diverse population.

PERFERRED

• Master's degree

• Database Management and presentation software skills

• Banner navigation experience

WORKING CONDITIONS/PHYSICAL DEMANDS

Must be able to occasionally stand; and lift up to ten (10) pounds unassisted. Must be able to frequently sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Special vision requirements include ability to adjust focus. Must be able to work in an environment with a moderate noise

level. Must be physically able to travel.

Disclaimer: This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned and does not prescribe or restrict the tasks that may be assigned.

Special Note: This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 09. Full time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Target Hiring Rate/Salary: Minimum salary $54,269/yr

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.