Coordinator, Children's Contact Service (Orange)

• An organisation who prides themselves on work life balance

• Established not-for-profit organisation with an award-winning culture

• Permanent full-time; great salary, access to salary packaging and the staff rewards program

This is an exciting opportunity for a motivated and experienced Coordinator, who is passionate about making a difference in the lives of families and children, and providing a safe and relaxed environment for parents and children who are accessing the Children's Contact Service.

ABOUT THE ROLE:

The Children's Contact Service is a place for parents to engage in safe and friendly change-over and change-back in a relaxed, family atmosphere, in which children from separated families can connect with both parents. This position coordinates the delivery and quality management of the Contact Service.

Key duties for this role includes:

• Coordinate the delivery of Children's Contact Service

• Provide leadership, support, and clinical supervision to a small team of Contact Workers

• Prepare staff rosters, schedule and arrange team meetings and group supervision

• Undertake recruitment, induction and training for the Children's Contact Service

• Complete observation reports, and conduct ongoing assessment, case planning, monitoring and review of families through the service

• Develop family case management plans and client goals to instruct case management plans.

• Follow child protection procedures, complete risk assessment and procedures

This position is permanent full time, working 75 hours per fortnight and will require evening work and some weekends, and the availability to be on call. A drivers licence is essential and access to a car is highly desirable. This position will be based in Orange NSW.

This role is a SCHADS Award Level 6, $56.01 per hour (Mon-Fri), $84.02 per hour (Sat), and we pay above award rates of pay. You will also have access to NFP Salary Packaging benefits and other great benefits, such as additional days of paid leave on top of standard leave entitlements.

To learn more about our Children's Contact Service, please visit our website: https://www.interrelate.org.au/programs/children-s-contact-service.

ABOUT YOU:

You are passionate about making a difference in the lives of families and children. You are calm and approachable and are skilled at discussing sensitive subject matter in a safe and respectful way. You have a willingness to understand people's stories and empower them to work towards better outcomes for themselves and their families.

You are organised, adaptable, willing to learn new processes and support others to do the same. You have experience managing a team and have strong leadership capabilities, initiative, problem-solving capacity, excellent interpersonal and communication skills, negotiation skills and ethics.

ABOUT US:

Interrelate is a not-for-profit provider of relationship and family support services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships. We are committed to responding to the vulnerabilities of families and children in their communities and empowering them to build strong and respectful relationships.

We deliver services spread across 30+ physical locations (plus online) to more than 135,000 clients and we're backed by qualified staff and 96 years of trusted expertise in sensitive relationship matters.

We are thrilled to be recognised as a winner of XREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce. At Interrelate, we care about each other, focus on strengths, recognise achievements, celebrate significant events, encourage continuous learning and most importantly, enjoy our work despite the seriousness of what we do.

ROLE REQUIREMENTS:

• Minimum Graduate Diploma or Bachelor in behavioural or social science, social work, community services, counselling, psychology or early childhood

• Working in a Children's Contact Service and/or with families and children experiencing separation or family breakdown

• Leadership, including responsibility for staff development and training one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children's services, men's programs, family law etc.

• Demonstrated knowledge and understanding of child development, child protection and the Office of the Childrens' Guardian's National Child Safe Standards

• Experience in providing culturally appropriate support to meet specific needs of First Nations, LGBTQ+ and/or Culturally & Linguistically Diverse families

• Experience working with families within a case management setting

• Customer Relationship Management (CRM) competency and IT savviness

• Report writing, case notes, data collection and data entry experience

• Relationships with the local community and networking confidence

• Awareness of Family Law Court procedures

TO APPLY

If you are passionate about making a difference in the lives of others, possess the relevant qualifications and experience, then click on the Apply Now button to submit your application. You will be required to address the selection criteria and provide a copy of your current cv/resume.

If you have any questions regarding this position, please email recruitment@interrelate.org.au

We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at diversity@interrelate.org.au and we will organise for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.