Coordinator, Center For Professionalism And Communications

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Department:

Kogod School of Business

Time Type:

Full time

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description:

Summary:

Kogod's Center for Professionalism and Communications (CPC) is a student-facing and faculty/staff-supporting resource, teaching written and verbal communications skills, as well as professionalism skills such as teamwork, DEI skills, and leadership. The Center's reach and responsibilities continue to grow and require a full-time coordinator to assist the Senior Director and Associate Director, and ensure the success of myriad projects, workshops, tutoring, and new initiatives, especially around micro-credentialing and outreach to international students.

Essential Functions:

• Coordinate and organize workshop activities for micro-credentials and Business Professionalism course, including tracking students' badge journeys and participation. Assist the Associate Director with day-to-day logistics including tutoring portal, workshop sign-ups, event staffing, service projects, scheduling etc (30%) Provide clear and concise comments to spur revision on student writing; "spot-check" comments from peer tutors to ensure quality control on the more than 3,000 annual texts submitted for CPC written feedback.

• Assist the Senior Director and Associate Director in delivering strong communication skills instruction in core courses. Keep the various websites (Canvas and SharePoint) updated with the latest versions of instructional materials.

• Assist the Director and Associate Director in collecting and analyzing data to measure CPC's impact. Communicate data insights through visual and engaging media to clearly highlight opportunities and successes. Participate in student assessments including workshops, accreditation, and student worker feedback.

• Assist the Senior Director and Associate Director in delivering strong communications skills instruction in core courses. Keep the various websites (Canvas and SharePoint) updated with the latest versions of instructional materials and suggest new content for virtual instruction. Market ProComms workshops, events, and services through social media with the help of student workers.

• Support the Senior Director and Assoc Director in providing boutique writing and executive presentation coaching to MBA and other MS cohorts (will include some weekend work throughout the year).

Competencies:

• Building a Customer Focused Organization.

• Driving Continuous Improvement.

• Supporting Coworkers.

• Prioritizing and Organizing.

• Acquiring and Analyzing Information.

• Making Accurate Judgments and Decisions.

• Developing Plans.

• Championing Customer Needs.

Position Type/Expected Hours of Work:

• Full-Time, 35 hours.

• This is a union-eligible position.

Salary Range:

• $55,000 to $57,000, commensurate with experience.

Travel Required:

• None or locally, possible IE for service projects or conferences.

Required Education and Experience:

• B.A. or B.S. in Communications, Education, English, or a related field.

• 1-2 years experience in event planning.

• 1-2 years experience as a college-level instructor, tutor, or TA.

• Proficient in the MS Suite, especially Excel.

• Advanced interpersonal skills.

Preferred Education and Experience:

• B.A. or B.S. in Business, Communications, Education, English, or a related field.

• 2-3 years experience as a college-level instructor, tutor. or TA.

• Proficient in the MS Suite, especially Excel, as well as in Qualtrics.

• Excellent interpersonal skills.

• Experience in facilitation, training, or coaching.

Additional Eligibility Qualifications:

• We seek and welcome diversity in all forms.

• Conversational level of another language is a plus.

Other Information:

• Under American University's new hybrid work agreement, this position requires three to four days on campus with the other 1-2 days available for remote work.

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.