Coordinator - Campus Center For Learning Excellence

General Statement of Job

The Coordinator of Campus Center for Learning Excellence directs day-to-day operations of campus Center for Learning Excellence (CLE) for assigned campus. Monitors academic assistance programs affiliated with the CLE. Ensures quality tutoring and other academic support services (workshops, etc.). Works as a member of the Centers for Learning Excellence and Library Services team, maintaining collegial and productive relationships with peers and colleagues. Recommends for hire, supervises, schedules, and evaluates learning excellence specialists, student learning assistants, customer service clerks, and other full-time and part-time staff.

Specific Duties and Responsibilities

Specific Duties and Responsibilities

• Directs the day-to-day operation of CLE, maintaining an environment that is student-centered, welcoming, and supportive of learning.

• Provides academic tutoring and student support program oversight at campus level.

• Serves as the CLE liaison to campus faculty and staff, communicating and working with faculty to provide high quality academic support.

• Manages tutorial and non-course-based programs designed to enhance learning and to promote the development of independent learners.

• Assists Learning Support Manager and Supplemental Instruction Manager with recommending tutor training curriculum changes that best meet the needs of learners at each campus.

• Assists with marketing CLE services to faculty and students, including developing and delivering presentations and orientations about CLE programs and services.

• Ensures tutor logs, time cards, and other required forms are complete and accurate.

• Maintains detailed records of student tutoring requests and tutors' activity, and prepares weekly and monthly campus CLE activity reports for the Director of CLE.

• Ensures compliance with relevant grants and with all CLE procedures at assigned campus.

• Addresses student complaints and concerns, notifying Director of CLE when appropriate.

• Arranges training for tutors in tutorial methodologies and techniques, best practices, and appropriate subject areas.

• Maintains inventory of supplies, materials, books, computers, and equipment of campus CLE.

• Ensures security of College property in campus CLE.

• Reports technical issues with computers to technical support staff.

• Assists in the development, troubleshooting, and expansion of the online tutoring platform and its features to ensure quality online tutoring experiences.

• Plans, schedules, and promotes workshops for students on local campus and documents student attendance.

• Recommends for hire, supervises, schedules, and evaluates assigned Learning Excellence Specialists, Student Learning Assistants, and Customer Service Clerks, and other full-time and part-time staff.

• Must have access to a remote working site that is safe and free from interruptions, and to equipment and a reliable Internet connection sufficient to perform job duties remotely as required.

• Serves as Campus Security Authority.

• Performs other duties as assigned.

Position Information

Posting Number SP2554 Position Title Coordinator - Campus Center for Learning Excellence Department ISPSI-Centers for Learning Excellence Temporary End Date (if applicable) Location Starr (Rio Grande City) E-Class Professional/Technical FLSA Exempt Min Salary $49,384 Salary Range

• Required Education and Experience

• Bachelor's degree required.

• At least one (1) year of related experience working with students in learning support (tutoring, Supplemental Instruction, teaching, online learning, advising/peer mentoring, etc.) required.

• Experience working with students in an educational setting preferred.

• Supervisory training or experience preferred.

Required Knowledge, Skills and Abilities

• Excellent oral, written, presentation, and interpersonal communication skills.

• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.

• Knowledge of specific needs for Special Populations.

• Demonstrated knowledge in gathering data and statistical research and reporting.

• Strong analytical, critical thinking, and problem-solving skills and the ability to exercise discretion and sound judgment.

• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.

• Ability to work independently as well as a team player within department and with others.

• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.

• Demonstrated commitment to achieving the vision and mission of South Texas College.

• Ability to read, analyze, and interpret related professional journals, technical procedures, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of students, faculty, staff, and the general public.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Checks, Certificates, Licenses, and Registrations

• Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy.

• Must have or qualify for a valid Texas driver's license and proof of liability insurance.

• College Reading and Learning Association (CRLA) certification, ACTP Tutor Trainer, ACTP Master Tutor Trainer, NCLCA Learning Center Leadership Certification (any level), or comparable preferred.

Physical Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

• Bending the body downward and forward by bending leg and spine.

• Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

• Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Applying pressure to an object with the fingers and palm.

• Perceiving the nature of sounds at normal speaking levels with or without correction.

• Ability to receive detailed information through oral communication, and to make the discrimination in sound.

• Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

• Ability to make rational decisions through sound logic and deductive processes.

• Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Standing particularly for sustained periods of time.

• Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.

Working Environment

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Posting Detail Information

Desired Start Date 09/03/2024 Close Date 07/25/2024 Open Until Filled (overrides Close Date) No Special Instructions to Applicants

This is an online only application

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Transcripts

Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts

Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

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