Coordinator, Benefits Analysis

Trinet Tampa , FL 33602

Posted 1 week ago

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.


Provide benefit administration and customer service to TriNet clients, client worksite employees, colleagues, and business partners related to active employee benefits. Also, to ensure accurate data entry into the PeopleSoft HRMS system; to support compliance with all applicable local, state and federal regulations, to ensure accuracy of reporting to benefit vendors.


  • Provide 2nd level customer support through a phone queue system

  • Responsible for data entry based on employee online elections, life status change forms or benefit enrollment forms; including US, Canada and International benefits.

  • Distribute incoming work to appropriate parties to ensure timely completion

  • Maintain general benefit life event processing; monitor and correct errors accordingly

  • Ensure employee coverage changes are updated with benefit vendors in a timely manner

  • Reviewing and processing medical support orders for multiple states and agencies. Evaluating and updating benefits based on address changes and other employment changes.

  • Work a variety of reports that may result in processing and/or generating mailings

  • Answer questions regarding worksite employee benefits, TriNet plans and government regulations and processes.

  • Triage reported symptoms and provide technical support for our online enrollment tool

  • Deliver superior written and verbal customer service

  • Provide on the job, entry level training to new team members, and colleagues assisting from other departments.

  • Other projects and responsibilities may be added at the Company/Manager's discretion.


Education: High school diploma and one year certificate from college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.

Training Requirements (licenses, programs, or certificates): None


  • Basic typing, computer, and data entry skills.

  • Beginning to Intermediate skill level in Microsoft Office programs such as Excel and Word

  • Proven experience in customer service environment

  • Related call/service center experience a plus

  • Previous experience in benefits administration a plus

  • Experience working in a HR Outsourcing/PEO environment a plus

  • Experience with PeopleSoft HRMS a plus

Other Knowledge, Skills and Abilities:

  • Must be detail oriented and highly organized

  • Excellent written and verbal communication skills

  • Effective time management and organizational skills

  • Ability to effectively meet customer needs, and take responsibility for customer satisfaction

  • Ability to follow established procedures in a timely, accurate manner

  • Ability to create and comprehend reports and spreadsheets

  • Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment

  • Ability to work in a fast-paced, team environment and under pressure of deadlines

  • Excellent collaboration, teamwork and interpersonal skills

  • Fluency in English, bilingual a plus

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements/demands, on-call schedules, etc.)

  • Ability to work additional hours as needed to support business needs

  • Ability to alter standard shift by 1-2 hours to support business needs

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a company manager, a company officer or a TriNet HR representative to request such an accommodation.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr HR Generalist Benefits

Seminole Electric Cooperative, Inc.

Posted 3 days ago

VIEW JOBS 4/21/2019 12:00:00 AM 2019-07-20T00:00 Job Description Coordinates, performs and participates in human resources generalist functions at the professional level with a focus on employee benefits in support of the Cooperative's strategic plan. Works collaboratively with colleagues to execute programs in all locations. Essential Functions * Manages HR programs impacting employee leave, including short term disability, long term disability, Worker's Compensation and FMLA. * Administers Workers Compensation activities to ensure accurate record keeping, promotion of safety, accident prevention and employee wellness, timely reporting and subsequent coordination relating to on-the-job accidents and investigations and compliance with federal and state regulations and record keeping requirements. * Participates in the evaluation of the self-funded employee health insurance program to ensure competitiveness, proper communication and prompt and effective response to employee needs. Coordinates internal/external audits and other HR compliance requirements. * Coordinates, implements and communicates Equal Employment practices and activities, including research of current and pending legislation to ensure equal employment opportunity and compliance with federal and state regulations. * Administers the required training on HR compliance related topics to ensure regulatory requirements are met along with ensuring proper utilization of the programs. * Performs and participates in detailed research and analysis of activities such as employee leave, worker's compensation, HR compliance etc. Provides management reporting utilizing HRIS. * Other duties as applicable to the position or as assigned. Working Conditions Office environment. Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. Must be able to follow established protective measures including, wearing required personal protective equipment (PPE). Job Requirements 7 years of experience in a progressively responsible HR generalist or specialist role at the professional level is required. Experience should include employee benefits administration, compensation administration, Workers' Compensation, leave management, labor relations, etc. Understanding of ERISA application, DOL regulations, HIPAA, internal controls and audits is desired. Bachelor's degree in Human Resources, Business Administration or related area is required. Professional certification (PHR, SPHR, CEBS) is preferred. Advanced degree in Human Resources is desirable. Seminole Electric Cooperative, Inc. Tampa FL

Coordinator, Benefits Analysis