Coordinator, Beauty Education - Content & Operations

Macy's, Inc. New York , NY 10007

Posted 2 months ago

Job Overview:

The Coordinator, Beauty Education Content and Operations supports total Beauty sales education inclusive of digital training platforms (Beauty Playground) and live field training in stores. They will work cross-functionally across the entire organization and with external partners to support all education programming needs, becoming an integral point of communication between central, field, and external teams. They will support all projects including, but not limited to, content management and development and training logistics and operations with the goal of optimizing field learning and driving engagement with education programming. Perform other duties as assigned.

IDEAL CANDIDATE PROFILE

The Coordinator, Beauty Education Content and Operations will be known as a customer- and product-centric collaborator with strong communications and project management skills, an eye for content design, and a passion for Beauty. The ideal candidate needs to be comfortable and effective communicating with field and central teams both analytically and creatively. The ideal candidate will be known for a strong orientation for speed and organization.

The successful candidate will:

  • Make "company first" decisions

  • Ability to work efficiently and independently through complexities

  • Ability to communicate effectively with internal partners and represent Macy's with external partners

  • Develop self by participating in ongoing professional development and training

Essential Functions:

  • Support Beauty education team with ongoing projects in content management and training logistics and operations.

  • Partner with merchant and external vendor teams to collect relevant educational materials and adapt content to ensure quality and relevancy; support digital education tools through the manipulation of visual files and creative assets.

  • Create other content as needed to support education programming.

  • Own organization of all education content, ensuring alignment between teams and timely publishing and execution.

  • Ability to publish content on digital platforms with the use of prototyping and web development tools.

  • Partner with Regional Project Managers and field teams to support planning and execution of live training in all stores.

  • Analyze education data to provide insights and track engagement and effectiveness of initiatives across all learning platforms.

  • Monitor Beauty industry to stay current on trending brands, products, ingredients, techniques, technology, influencers, and other relevant media.

  • Regular, dependable attendance & punctuality.

Qualifications:

Education/Experience:

  • Bachelor's Degree required.

  • Relevant work experience, preferably in communications, design, and project management.

Communication Skills:

  • Excellent oral and written communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, division, and analytical skills.

Reasoning Ability:

  • Must be able to work independently with minimal supervision and make sound decisions.

Physical Demands:

  • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.

  • May occasionally involve stooping, kneeling, or crouching.

  • May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.

  • Involves manual dexterity for using keyboard, mouse, and other office equipment.

  • May involve moving or lifting items under 10 pounds.

Other Skills:

  • Strong collaboration skills with ability to establish trust and build relationships across all levels and functions of the organization and within external organizations.

  • Proficiency in Microsoft Suite (Word, Excel, PowerPoint, SharePoint).

  • Familiarity with Adobe Suite programs specializing in Photoshop, Illustrator and InDesign required.

  • General understanding of front-end development and familiarity working with UX/UI prototyping tools a plus.

LEADERSHIP PROFILE

  • Self-motivated and proactive with ability to effectively complete tasks independently.

  • Engages team to examine current practices and encourages creative thinking about how things could be more effective and efficient.

  • Asserts own ideas and persuades others in a clear, confident, and composed manner. Tailors message for the audience and is able to gain support and commitment from others.

  • Collaborative, consultative style with a strong ability to establish trust and build relationships across all levels and functions of the organization.

  • Resilient, tenacious, high energy. Able to rapidly bounce back from adversity.

  • Embraces change with realistic optimism and persists through challenges and setbacks caused by change.

Work Hours:

  • Ability to work a flexible schedule based on department and company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Education Operations Coordinator

Integrative Nutrition

Posted 5 days ago

VIEW JOBS 4/17/2019 12:00:00 AM 2019-07-16T00:00 The Institute for Integrative Nutrition is looking for an Education Operations Coordinator to work in our NYC office! Would you like to work in a position with immense learning and growing potential? This is a golden opportunity for you to earn a great living working for a great company with wonderful people. We are looking for an intelligent, ambitious individual with a strong work ethic and initiative. The Education Operations Coordinator supports the Project Manager with the operations of all logistics, deadlines, and student support around Coaching Circles, course administration, and the Canvas platform (student learning center interface). Responsibilities: * Manage the day-to-day logistics on several Education team operations projects * Answer student questions in Zendesk that are specific to assigned projects related to Coaching Circles or technology issues in Canvas * Manage Coaching Circle program logistics: Maintain Coaching Circle program materials to ensure they match current course curriculum; Prepare and lead trainings for coaches; Handle Coaching Circle email communication to students from the Coaching Circle team; Serve as main contact for all coaches in program; Assist in the hiring process for each Coaching Circle class * Manage the Health Coach Training Program (HCTP) course administration tasks: Package all HCTP courses and assist in building course modules as needed; Act as a contact for other departments regarding technical logistics in Canvas; Manage course surveys and leadership awards for all HCTP classes * Manage relationships with outside vendors for business cards and badges * Support curriculum development team and department heads as needed Knowledge, Skills, and Abilities: * Preferred: IIN graduate * Preferred: Zendesk, Canvas experience * Excellent computer skills: Word, Excel, Outlook, Google Drive tools * Confident using technology and quick to learn new system * Highly organized and detail-oriented * Positive attitude * Willingness to take on all levels of tasks from small and simple to larger and more complex * Communicates clearly and concisely * Can prioritize, think critically, and see the bigger picture * Innovative thinker who can create new solutions to problems * Excellent time-management skills with ability to meet deadlines * Works well both independently and with a team * Can give and receive constructive feedback * Takes initiative to suggest solutions to problems * Has strong follow-through * Flexible and able to adapt * Comfortable with repetitive administrative and logistical tasks * Consistently works to improve efficiency of procedures and processes * Understands the value of a good user experience and seeks to consistently provide Integrative Nutrition pioneered the health coaching profession. Health coaches mentor and guide clients towards nutritional and lifestyle changes to help them reach their personal health goals. As the only school in the world to confer the title of Integrative Nutrition Health Coach, we offer students access to a rich diversity of leading instructors committed to improving global wellness through education and prevention. Integrative Nutrition is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. Integrative Nutrition New York NY

Coordinator, Beauty Education - Content & Operations

Macy's, Inc.