Coordinator 2, Student Community Service

The Coordinator for Student Community Service is responsible for several Thayne Center programs that introduce students to leadership through service and community engagement. Reporting to the Assistant Director for Community Engagement, this role's primary responsibilities include oversight of Salt Lake Community College (SLCC) Serves programs, promotion of community service opportunities for students, and increasing student voter engagement. While focused on students, this role supports numerous stakeholders including SLCC staff, faculty, and community-based organizations. The long-term success of this role is measured by program engagement, program visibility, peer leader retention and graduation, and fulfillment of student learning outcomes.

Essential Responsibilities and Duties

SLCC Serves programs

• Lead SLCC Serves programs (days of service) for the campus community.

• Plan, promote, and host one large-scale service project each semester for 100 - 200 students, staff, and faculty.

• Plan, promote, and host small-scale service projects each month for 10 - 20 students.

• Recruit, hire, train, and supervise 3 student peer leaders.

• Coordinate with campus security, risk management, people and workplace culture, and other campus partners to ensure a safe and meaningful participant experience.

• Develop marketing and promotional materials for SLCC Serves events.

• Plan meaningful reflection activities and events for participants based on established programmatic learning objectives.

• Collect, synthesize, and share student and participant learning outcome, engagement, and attendance data.

• Work with Assistant Director to maintain positive working relationships with community-based organizations and schools hosting service projects.

• Manage peer leaders as a cohort and support students in their academic progress which includes checking grades and developing academic improvement plans.

Student Community Service program

• Maintain and promote updated record of available student service opportunities with community-based organizations and schools.

• Advise students through the volunteer process and connecting with primary contacts from community-based organizations and schools.

• Develop marketing and promotional materials for student service opportunities as a whole. Support tabling requests from community-based organizations and schools.

• Collect, synthesize, and share student and participant learning outcome, engagement, and attendance data.

• Support transition of participants from community service programs to community engagement resources.

• In collaboration with the Coordinator for Student Clubs, consult and share resources regarding student-led service projects.

Budget

• Submit and manage vendor contracts in a timely manner.

• Ethically and thoroughly oversee budgets connected to SLCC Serves, Student Community Service, and Voter Engagement programs.

• Uphold responsibilities outlined in the cardholder agreement and purchasing card training.

Student Voter Engagement program

• Facilitate SLCC student engagement with external programs including Campus Cup.

• Collect, synthesize, and share student and participant learning outcome, engagement, and attendance data.

• Develop marketing and promotional materials for student voter registration and engagement. Include promotion of community engagement strategies for undocumented and non-resident students.

• Partner with student clubs to promote and increase voter registration and engagement.

• Other duties as assigned.

Essential Responsibilities and Duties Continued Minimum Qualifications

• Bachelor's degree in a related field, such as education, social sciences, humanities, communications, community organization, or related field.

• Two (2) years of direct, full-time, paid experience in related area such as student activities, student leadership, student club advising, community engagement, community organizing, event planning, and/or volunteer management.

• Trade off 2:1 in experience/education requirement.

• Part time experience may be considered on a prorated basis.

• Applicant must have scheduling flexibility to accommodate attendance at occasional early mornings, late evenings and weekend program, retreats and conferences.

• May occasionally be required to work evenings and/or weekends as determined by student programming needs.

Preferred Qualifications

• Master's degree in a related field, such as higher education administration, cultural and social sciences, humanities, or related field.

• Direct experience coordinating educational programs.

• Bilingual or multi-lingual.

• Strong knowledge of and proven experience with:

• Student leadership development theory and practices,

• Working with college students

• Event planning and etc.

• Advising strategies in context of student clubs, organizations, and student leadership.

• Working with community-based organizations.

• Assessment - designing, implementing and measuring learning outcomes.

Knowledge, Skills & Abilities

• Ability to recruit, hire, train, and supervise students for a peer leader role. Create and implement an agreement of peer leader responsibilities. Document and address performance issues. Maintain accurate rosters and contact information for engaged students.

• Knowledge of effective marketing and recruiting strategies. Promoting programming and resources to ensure programmatic visibility among student across the institution.

• Knowledge of student leadership development theories and practices.

• Proven skills in program coordination, including program management, needs assessment, strategic planning, procedure development, evaluation, critical thinking, programmatic development, participant learning outcomes, and budgeting.

• Ability to create agendas and incorporate multiple sources of information to facilitate meetings. Plan and lead trainings and developmental conversations.

• Ability to coordinate, implement, and lead large scale events for 20 - 200 participants with a high degree of refinement and detail. Skilled in volunteer communication and management.

• Works successfully whether independent or collaboratively. Sets and meets deadlines individually and with a team. Supervisor may be remote or at a different campus location.

• Excellent written communication, including email and writing external facing documents.

• Excellent oral and interpersonal communication skills with a demonstrated ability for public speaking. Tailoring communication to different constituents including students, staff, faculty, and community partners.

• Strong technology skills. Proficient in Microsoft Office Suite programs (Teams, Word, Excel, PowerPoint), Zoom, and other telecommunication platforms. Creation of surveys, forms, and use of an online engagement platform.

• Tracking expenses and following a budget.

• Flexibility and ability to adapt quickly.

• Strong decision-making, problem solving, and collaborative partnership skills.

• Strong organization skills, ability to multi-task and prioritize.

• Ability to strategically build relationships and connect with campus partners.

• As assigned, support office coverage at multiple SLCC sites and campuses.

• Knowledge of best practices in service-leadership programming in higher education including recruitment, retention, and development of student leaders.

• Ability to partner with community organizations, non-profit agencies, and social change stakeholders.

• Ability to arrange safe student travel while following college travel policies.

• Ability to gain knowledge about Utah voter registration and voting procedures.

• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.

• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties

Special Instructions

Full consideration will be given to applicants who apply on or before the priority review date indicated above. More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

SLCC Highlights

Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA Exempt SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position may require the successful completion of a criminal background check.