Responsible for overseeing the performance of tests performed by staff under his/her supervision. Is responsible for ensuring that tests are performed in accordance with the laboratory's procedure manuals and that the applicable quality control requirements are met. Must be capable of performing tests in section and is responsible for the accuracy of tests. Work closely with other lab personnel and has frequent contact with patients, nurses, physicians, and other employees.
Reports to Laboratory Director and Assistant Director
V. Job Functions
Reviews work of others done in the department. Resolves technical problems and ensures remedial actions have been taken.
Maintains accreditation with JCAHO, CAP, state, FDA, and AABB.
Acts as a role model for other laboratory personnel to follow.
Identifies training and education needs of individuals performing tests.
Demonstrates the ability to assess a situation from many perspectives, consider various alternatives, and choose the appropriate action.
Demonstrates good leadership by developing standards of performance, areas responsible for accountability, and delegation of authority to various support personnel.
Demonstrates broad knowledge of laboratory departments.
Performs work according to established policies and procedures.
Correlates results with diagnosis and each other, and questions all incompatible results.
Demonstrates ability to deal with priorities first, and plans for completion of remaining duties.
Makes effort to expand knowledge of departmental and laboratory operations.
Is accessible to laboratory to provide on site, telephone consultation.
Evaluate, monitor and ensure the competency of all testing personnel assigned to his/her section or shift.
Performs performance appraisals as directed by the laboratory technical director.
Disciplines employees following hospital policy and procedure at the direction of the laboratory technical director.
Has complete understanding of laboratory policies and procedures.
Assumes the responsibilities and makes decisions as needed in the absence of the laboratory technical director.
Performs duties in an independent manner with no direct supervision required.
Helps others, and performs duties that need to be performed especially when unassigned.
Identifies ways to increase section revenues and reduce section expenses.
Completes reports and evaluations within the requested time frame.
Treats co-workers, patients and physicians with respect and courtesy and professionalism.
Contributes to departmental morale by avoiding personality conflicts or being critical of others.
Accepts and profits from constructive criticism.
Assists in the hiring of appropriate staff jobs and integrates proper training, education and feedback systems as assigned.
Demonstrates ability to enhance personal career skills effectively.
Manages human resources in an effective manner.
Motivates human behavior between all staff members in manner that does not undermine section supervisors and maximizes motivation opportunities.
Establishes and maintain laboratory QI program.
Coordinates and manages new laboratory employee orientation.
Identifies problems or opportunities to improve service to patients.
Performs testing in a timely manner.
Education: Bachelors Degree in Medical Technology or related biological science, ASCP or equivalent registry or eligible.
Certification: Blood Bank Coordinator: SBB Certification preferred.
Outpatient Lab Coordinator: BLS required.
Experience: Must have at least two years supervisory experience. Decision making substantiated by in depth knowledge of laboratory procedures, principles and instruments. Excellent oral and written communication skills.