Cook

Unitypoint Health Waterloo , IA 50702

Posted 2 days ago

Overview

Cook Lead

UnityPoint Health

  • Allen

Shift: Full-time; start time may vary; holiday/weekend rotation

Benefits Eligible

Sign-On Bonus: $1,500 paid out over 6 months

A lead cook, under the direction of the Food Service Manager, is responsible for preparing, seasoning and cooking food for hospital patients, associates, and visitors, along with overseeing the day-to-day food production of all areas and coordinating all timelines of food for café, catering, and tray line. A lead cook is a lead trainer of kitchen positions and assist on monthly training programs. Cross-train in areas as the need arises. Perform task as requested by manager on a weekly, bi-weekly, or monthly basis. Lead all aspects in Nutrition Services and advise the employees working to ensure timely and effective service of the customers and patients.

Why UnityPoint Health?

  • Commitment to our Team
  • We've been named a Top 150 Place to Work in Healthcare 2022 by Becker's Healthcare for our commitment to our team members.
  • Culture
  • At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits
  • Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
  • Diversity, Equity and Inclusion Commitment
  • We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development
  • We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement
  • Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

Responsibilities

  • Greet and interact with all customers

  • Assist in serving food

  • Maintain appearance and product levels of self-service areas in the cafeteria and food bank for patient line

  • Demonstrate proficient knowledge of all kitchen equipment and assist n troubleshooting in event of equipment malfunctions.

  • Respond to customer questions and concerns regarding food or service and provide service recovery when needed.

  • Daily direction of staff to maintain cleanliness of cafeteria and kitchen

  • Monitor food and equipment temperatures.

  • Assist in appropriate handling of food items to promote quality and reduce food waste.

  • Follow cash handling and cash register policies and procedures.

  • Responsible for proficiency in opening and closing register operations and securing cash.

  • Assists in entry and maintenance of menu items in the cash register.

  • Direct staff in completion of duties.

  • Monitors staffing levels and suggests adjustments to manager as needed based on absences or customer traffic levels.

  • Assist in inventory of food and supplies, training, and education/development of new employees and in retail promotion planning and implementation

Qualifications

Minimum Requirements:

  • High School diploma or equivalent or post-secondary education.

  • Two years of experience in food service or customer service.

  • One year cash handling experience

  • Valid driver's license when driving any vehicle for work-related reasons.

  • ServSafe Food Safety current certification or plan to complete within 6 months of hire.

  • Read, write, and speak fluent English.

  • Basic computer skills including proficiency with email.

  • Critical thinking skills with problem solving.

Preferred:

  • Experience with Micros cash register operation preferred.

  • Experience with Microsoft Office including Excel, Word, and Power Point or Publisher preferred.

  • Area of Interest: Support Services;

  • FTE/Hours per pay period: 1.0;

  • Department: Cafeteria;

  • Shift: 80/Varies;

  • Job ID: 135891;

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