Unitypoint Health Waterloo , IA 50702
Posted 2 days ago
Overview
Cook Lead
UnityPoint Health
Shift: Full-time; start time may vary; holiday/weekend rotation
Benefits Eligible
Sign-On Bonus: $1,500 paid out over 6 months
A lead cook, under the direction of the Food Service Manager, is responsible for preparing, seasoning and cooking food for hospital patients, associates, and visitors, along with overseeing the day-to-day food production of all areas and coordinating all timelines of food for café, catering, and tray line. A lead cook is a lead trainer of kitchen positions and assist on monthly training programs. Cross-train in areas as the need arises. Perform task as requested by manager on a weekly, bi-weekly, or monthly basis. Lead all aspects in Nutrition Services and advise the employees working to ensure timely and effective service of the customers and patients.
Why UnityPoint Health?
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
Responsibilities
Greet and interact with all customers
Assist in serving food
Maintain appearance and product levels of self-service areas in the cafeteria and food bank for patient line
Demonstrate proficient knowledge of all kitchen equipment and assist n troubleshooting in event of equipment malfunctions.
Respond to customer questions and concerns regarding food or service and provide service recovery when needed.
Daily direction of staff to maintain cleanliness of cafeteria and kitchen
Monitor food and equipment temperatures.
Assist in appropriate handling of food items to promote quality and reduce food waste.
Follow cash handling and cash register policies and procedures.
Responsible for proficiency in opening and closing register operations and securing cash.
Assists in entry and maintenance of menu items in the cash register.
Direct staff in completion of duties.
Monitors staffing levels and suggests adjustments to manager as needed based on absences or customer traffic levels.
Assist in inventory of food and supplies, training, and education/development of new employees and in retail promotion planning and implementation
Qualifications
Minimum Requirements:
High School diploma or equivalent or post-secondary education.
Two years of experience in food service or customer service.
One year cash handling experience
Valid driver's license when driving any vehicle for work-related reasons.
ServSafe Food Safety current certification or plan to complete within 6 months of hire.
Read, write, and speak fluent English.
Basic computer skills including proficiency with email.
Critical thinking skills with problem solving.
Preferred:
Experience with Micros cash register operation preferred.
Experience with Microsoft Office including Excel, Word, and Power Point or Publisher preferred.
Area of Interest: Support Services;
FTE/Hours per pay period: 1.0;
Department: Cafeteria;
Shift: 80/Varies;
Job ID: 135891;
Unitypoint Health