Cook

New Leaf Community Markets, Inc. Santa Cruz , CA 95065

Posted 7 days ago

Position Title: Cook

Department: Kitchen

Supervisory Responsibility: Not responsible for supervising others.

Reports To: Kitchen Manager

Region: California Coastal

FLSA Classification: Non-exempt

Position Description: Prepares food in a high-volume production environment. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Duties and Responsibilities

General

  • Contributes to a positive and supportive work environment.

  • Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.

  • Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.

  • Self-motivated and able to work independently, as well as cooperatively within a team.

  • Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.

  • Understands and follows through on verbal and written directions.

  • Speaks up. Shares ideas and feedback that contributes to success of store and company.

  • Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.

  • Observes all company rules and policies.

  • Performs other duties and tasks as assigned.

Customer Service

  • Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

  • Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.

Position Specific Functions

  • Prepares kitchen for store opening and closing.

  • Prepares food for all food service stations and cases. Follows company provided recipes and specifications in order to ensure accuracy and consistency.

  • Works with attention to labeling, dating, storage, expiration dates and food quality.

  • If applicable, works saut line, grill, pizza oven and other cook to order stations.

  • Stocks and maintains food service cases and stations.

  • Processes customers' made-to-order items accurately and expeditiously.

  • Checks and follows daily prep list. Communicates with management team to determine production priorities.

  • Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.

  • Completes customer special orders thoroughly and provides follow-through as needed.

  • Stocks, rotates and faces products with attention to product quality and expiration dates.

  • Handles damaged and spoiled product according to company policy.

  • Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.

  • Maintains cleanliness, organization and rotation of all areas, products and supplies.

  • Maintains accurate pricing and signage that meet merchandising standards.

  • Understands and complies with specific shift guidelines, tasks and responsibilities.

  • Maintains awareness of current ads, promotions, holidays and events.

  • Demonstrates understanding of culinary terminology, equipment, techniques, units of weight, measurement and volume, and skills to make accurate conversions for large scale production.

  • Notifies department manager or Manager on Duty (MOD) of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.

Required Permits and Licenses: Food Handler's card

Facilities, Sanitation, Work Safety and Food Safety

  • Adheres to work and food safety policies set forth by the company and regulatory agencies.

  • Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.

  • Maintains equipment, informs store/department management of any problems.

  • Reports all safety concerns and work related injuries to management.

  • Frequent handwashing is required.

Tools and Equipment Used

This position may be required to use the following tools and equipment: blast chiller, robot coupe, blender, slicer, mixer, kitchen smallwares, kettle, pallet jack, knife, range, thermometer, dishwasher, scale, oven, grill, hand truck, cart, baler, computer, and office equipment

Position Requirements

In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.

Qualifications and Experience

  • Friendly and customer service oriented, with an interest in food and cooking.

  • Previous food service, restaurant or catering experience required. Experience in a high volume environment preferred.

  • Retail or grocery experience preferred.

  • Solid knife skills required. Previous food preparation or production experience preferred.

  • Familiarity with culinary terminology and techniques and industry standard equipment preferred.

  • Basic math and computation skills required.

  • Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.

  • Skills to adapt to the shifting priorities and needs of a retail environment.

  • Skills to exercise good judgment at all times.

  • Self-motivated, with high attention to detail, quality and presentation.

  • Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.

  • Skills to manage difficult customer interactions preferred.

  • Skills to read, understand and follow through on verbal and written instructions.

  • Ability to maintain a flexible schedule in order to meet needs of the department.

  • Ability to reliably meet required work schedule and adhere to company attendance policy.

Physical Requirements

  • Medium work level

  • Continuously required to be on feet with a mix of standing and walking throughout shift. Sitting seldom required.

  • Continuously required to: lift and carry 1-10 pounds; use arms, hands and wrists; grasping/squeezing; reach at/above shoulder; reach below shoulder

  • Frequently required to: lift and carry 11-20 pounds; bend/stoop; twist

  • Occasionally required to: lift and carry 21-50 pounds; push and/or pull 1-40 pounds; crouch/squat

  • Frequency of climbing stairs and ladders dependent on location

Work Environment

  • Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler, freezer, and kitchen.

  • There may be exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers.

  • Work requires use of and working in proximity to common commercial cleaning agents.

  • This position works on or around moving machinery or moving parts; may include vibration.

Important Notice: The job duties, responsibilities, requirements and conditions, physical requirements and work environment listed in this job description are examples of the tasks that a staff member may be required to perform and may vary slightly based on location. New Leaf Community Markets reserve the right to revise the job description at any time and to require staff members to perform other tasks as circumstances or conditions of business change.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cook

Dignity Health

Posted 1 week ago

VIEW JOBS 12/7/2018 12:00:00 AM 2019-03-07T00:00 Overview Dominican Oaks is a beautiful 206-apartment retirement community located in a quiet, wooded setting behind Dominican Santa Cruz Hospital where we have served our community for over 25 years. Residents live a quality lifestyle and remain independent while receiving the unique benefits of congregate living. Here at Dominican Oaks, you'll find us caring, friendly and supportive, ready to listen and respond. Find out for yourself why our residents all say, "Dominican Oaks is a wonderful place to call home." ResponsibilitiesPrepares, seasons, and cooks soups, meats, vegetables, desserts, and other foodstuffs for consumption in eating establishments. This person is expected to know and support the mission and values of Dominican Oaks, and to apply the Dominican Oaks philosophy while performing daily job tasks. The person in this position must be able to work, communicate and cooperate with others and perform the following duties with little or no supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES * Bakes, roasts, broils, braises and steams meats, fish, vegetables, and other foods. * Observes and tests foods being cooked by tasting, smelling, piercing with fork, and taking temperatures. * Properly stores and dates all reusable food. * Utilizes products and supplies within budgetary guidelines * Maintains sanitation of the work area at all times. * Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use. * Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. * Adds seasoning to foods during mixing or cooking. * Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders. * Reviews menus and orders produce as needed. * Maintains a clean organized walk in. * Monitors all items being served for proper temperatures and eye appeal. * Orders produce and related products from menu. * Properly turns off all equipment and locks store room, walk in and freezer at the end of the shift. * Completes other related tasks as assigned. Qualifications Experience Required: * High school diploma or general education degree (GED) * Six months related experience and/or training * OR equivalent combination of education and experience Special Skills Required: * Must have ability to read, write, speak and understand English * Ability to demonstrate basic math skills * Ability to follow instructions and demonstrate good judgement and problem solving skills Licensure Required: * Current CA Food Handler card/certification CT FOODHND * Current First Aid certication CT FIRSTAI * Current BLS certification, required within 90 days of hire AHA CT CPRBLS Dignity Health Santa Cruz CA

Cook

New Leaf Community Markets, Inc.