Cook I

Valley View Casino & Hotel San Diego , CA 92140

Posted Yesterday

Description of the Position:

Responsible for attending to the cleaning and stocking needs of assigned area(s) of the property. Team Member will work under the general supervision and rely on limited experience instructions and pre-established guidelines to perform the functions of the job.

Primary Duties, Responsibilities, and Tasks:

  • All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success.

  • Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.

  • Greet guests and seats them in the restaurant on a rotating basis.

  • Handle and solve any concerns and questions from guests.

  • Maintain count and balance of bank at the beginning and end of each shift.

  • Complete required paperwork when handing comps and coupons.

  • Give clear directions to guests when necessary.

  • Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.

  • Perform other duties as assigned by management.

  • Willingness to Serve: Able to demonstrate a high level of service delivery; do what is necessary to ensure guest satisfaction: deal with service failures and prioritize guest needs.

  • Adheres to performance standards, company policies and procedures, as they relate to the department.

Job Requirements Required Qualifications:

  • High School Diploma or GED equivalent.

  • One year cash handling experience

  • One year guest service experience

  • Ability to read and interpret documents such as instructions, guidelines, policies and procedure manuals.

  • Ability to write routine reports and correspondence.

  • Ability to work with mathematical concepts.

  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  • Ability to define problems, collects data, establish facts, and draw valid conclusions.

  • Ability to use commonsense understanding to interpret and carry an extensive variety of instructions in written, oral and/or diagram form.

  • Must use good judgment when providing information to our guests.

  • Must display the ability to maintain positive guest relations at all times.

  • Responsible for maintaining a consistent, regular attendance record.

  • Responsible for conducting all responsibilities in a professional and ethical manner.

  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.

  • Must successfully pass a drug screening test.

  • Must be able to successfully pass applicable auditions or skill testing.

Preferred Qualifications:

  • Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, cell phones, and or email.

Physical Requirements of the Position:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

  • Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.

  • While performing the duties of this job, the Team Member is regularly required to talk and hear.

  • The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel.

  • The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

  • The Team Member must frequently lift and/or move 50lbs up to 100 pounds.

Working Conditions:

  • The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.

  • While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.

  • The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.

  • The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.

  • The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.

Other Information:

  • Native American hiring preference applies.

  • This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.

  • You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.

  • Management has the right to revise this job description at any time.

  • The job description is not a contract for employment.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cook I

Marriott International

Posted Yesterday

VIEW JOBS 8/13/2018 12:00:00 AM 2018-11-11T00:00 Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott. Job Summary Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86'ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International San Diego CA

Cook I

Valley View Casino & Hotel