Convention Setup Supervisor - Mandalay Bay

THE JOB:

Mandalay Bay Resort is a premier 2.1 million square foot resort located in the heart of Las Vegas. Renowned for hosting a variety of conventions, meetings, and banquets in our expansive Conference Center, Arena, Studio Rooms, and hotel area. We are seeking a dedicated Convention Setup Supervisor to join our team. This role is pivotal in ensuring the successful execution of events by supervising the setup and teardown processes. The ideal candidate will have a strong background in event setup within a large venue, excellent communication skills, and a commitment to providing exceptional service to our clients.

THE DAY-TO-DAY:

• Lead a Team to Excellence: Supervise the setup and teardown of conventions, meetings, and banquets in various locations within the resort, ensuring high standards are met.

• Client Relationship Management: Maintain strong rapport with clients and Convention Services Managers to ensure client satisfaction and repeat business.

• Strategic Planning: Attend pre-conference meetings to discuss upcoming functions and ensure seamless execution.

• Inventory Control: Inventory equipment and supplies to maintain proper par stock levels, ensuring all events are well-equipped.

• Policy Enforcement: Inform employees of management policies and ensure compliance to maintain a consistent and professional work environment.

WHAT YOU MUST HAVE:

• High School Diploma, GED, or equivalent educational experience.

• Minimum of 2 years of prior relevant experience in setup and teardown functions in an arena/venue or convention center environment as a Porter, Setup Supervisor, Convention Supervisor, or Banquet Supervisor.

WHAT WILL MAKE YOU STAND OUT:

• Excellent communication and interpersonal skills.

• Familiarity with event management software and basic office applications.

• Strong leadership, communication, and adaptability skills; be prepared to manage and inspire a team effectively.

• Team-oriented, supportive, collaborative, and committed to fostering a close-knit environment where team members are there for each other.

• Flexible, good attitude, eager to learn, and willing to put in the work.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Healthcare, financial, and time off benefits.

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!