Responsible for the management and planning of meetings, conventions, catering events and related activities. Recommends and implements procedural changes and performs as team leader for all hotel department staffs participating in the event delivery process.
As a Convention Services Manager OEM, you will:
Plan, sell, up-sell and detail the program with the client including: verification and modification of space and rooms requirements, times, equipment, menus, themes, decorations, special needs, business services, audio visual, etc.
Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product deliver, customer satisfaction and repeat business.
Attend internal meetings, interface with all hotel departments and prepare the appropriate resumes and paperwork to communicate client needs both internally and externally. Participates in periodic forecasting for group room and other revenues
Improve hotel convention services' products through: (a) the development of new sales tools, menus, themes and decorations, (b) the analysis of strengths and weakness of competitors.
Perform special projects and other responsibilities as assigned.
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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Interstate Hotels & Resort