This certified pharmacy technician is responsible for conducting daily, monthly, and random audits to detect and prevent diversion of controlled substances at BMC. The technician will analyze reports to identify trends and detect unusual patterns of controlled substance utilization. In addition, this technician will work in the central distribution roles for the inpatient pharmacy, thereby maintaining expertise in controlled substance handling policies & procedures of the hospital.
The core responsibilities of this position involve the conduct of our controlled substance drug diversion prevention program. Duties include, but are not limited to:
Reviews open discrepancies and unreconciled controlled substance dispenses daily using reports from the automated dispensing system (ADS) and/or electronic health record (EHR). Informs appropriate manager of issues and provides transaction reports to assist with investigation.
Reviews discrepancy resolution documentation to ensure that the reasons for resolution account for all losses or overages of medication. Reports inconsistencies to the appropriate managers for follow-up.
Collaborates with the Pharmacy Automation Specialist, pharmacy managers, or pharmacy technicians to investigate and resolve ADS discrepancies involving pharmacy.
Reviews monthly diversion analytics reports. Conducts monthly audits targeting users that are identified through diversion analytics software tools. Generates additional reports as needed to reconcile controlled substance transactions. Navigates the electronic medical record system to verify documentation of administration, waste, or other transactions as needed.
Conducts in-depth audits upon request or when there is cause to initiate a more focused investigation. Reports results to nursing, pharmacy, and/or anesthesia managers.
Enters data and maintains an audit documentation database. Monitors trends and prepares reports at least semi-annually to identify potential areas for improvement.
Prepares monthly summary reports of audit findings, trends or notable issues with recommendations for follow-up audits or observations.
Documents all lost, tampered, stolen, or undocumented discrepancy events in the hospital's electronic incident reporting system. Completes Drug Incident Reports for submission to regulatory agencies, as required.
Educates and trains pharmacy technicians about handling, transportation and security of narcotic and controlled drugs.
Performs the essential functions of a certified pharmacy technician I or II when not scheduled for audit shifts, which may include drug distribution, sterile compounding and delivery.
Sustains professional competency in the area of controlled substance diversion prevention through participation in inservices, webinars, workshops, professional meetings, and other continuing education opportunities.
Participates in quality improvement efforts by sharing ideas and engaging in initiatives to improve pharmacy services.
Attends and participates in department staff meetings.
Remains informed by regularly reading all department communications/email.
Maintains a working knowledge of updated pharmacy protocols, policies and procedures, including:
Maintains all designated medical information as confidential as per established protocols.
Maintains work environment in a clean and orderly fashion.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.
Follows established hospital infection control and safety procedures.
Holds self and others to the highest ethical standards, acts with integrity, demonstrates truthfulness and discretion
The desirable candidate will have:
The technician must have an understanding of the inpatient medication use process.
Experience with Pyxis or Omnicell reporting is preferred.
The successful candidate must have excellent attention to detail, ability to methodically organize and compile data from multiple hospital information systems, and be able to work independently to prioritize and accomplish work on weekly deadlines.
The technician must have strong written and verbal communication skills to interact with manager-level colleagues in pharmacy and nursing.
The technician must be proficient in the use of Microsoft Excel to analyze data and produce reports and graphs.
A background in accounting is helpful, but not required.
Boston Medical Center