Monitors the Energy Management System (EMS) Real-Time computer systems, Advanced Distribution Management System (ADMS) Real-Time computer systems, data networks, security systems and communication infrastructure. Performs testing, analysis, and corrective action on Real-Time EMS/ADMS related equipment to ensure downtime is minimized for all EMS/ADMS functions. Provides first response support for all EMS/ADMS related problems. Initiates and coordinates user support, callout, field service activities, and task assignment of support resources.
Assess Real-Time equipment failures in Real-Time and coordinate repairs/replacement with appropriate vendors and users.
Assess stability conditions of the Real-Time EMS/ADMS computer systems, functions, Remote Terminal Units (RTU), Intelligent Grid (IG) Devises, Programmable Logic Controllers (PLC), and Intelligent Electronic Devices (IED) and determine the root cause of problems, actuate corrective action unilaterally, if appropriate, or activate additional resources, as necessary.
Manage and monitor Control Systems computer networks and physical access systems.
Perform computer system audits and administer security policies
Install new equipment and systems to support Transmission and Distribution Control Operations.
Serve as the first line of user support for all of the equipment essential to all EMS/ADMS user functions (e.g., Consoles, Routers, Firewalls, Monitors, Application Interfaces, Radio & Telephone system, and Voice recorders.)
Coordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.).
Perform Real-Time System configuration functions such as system restart/reset (e.g., system performance monitoring, problem resolution/documentation, etc.)
Perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems.
Observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities.
Accept responsibility for participating in long term projects and report activities and results to senior and supervisory personnel.
Bachelor's degree required
No previous work experience required.
1.Business and Financial Acumen Understand the impact actions and decision have on the bottom line of the enterprise.
2.Coaching and Development Develop others' capabilities to empower them to reach their potential.
3.Collaboration Eliminate boundaries and drive common goals.
4.Connecting, Listening, and Sharing Maintain open, active, two-way communication
5.Customer Focus Through Service Understand and exceed the expectations of internal and external customers
6.Enterprise Mindset Act in way that are best for the company as a whole
7.Results Orientation Reject the status-quo, find opportunities to improve and drive outstand business results
8.SteadinessDemonstrate strength, poise, and an appropriate presence.
Able to hear oral communication either in person or on equipment such as telephone or mobile phone.
Able to operate a personal computer, either desktop or laptop, for extended periods
Able to operate office machines including telephone, photocopier, fax, calculator, mobile phone, etc.
Able to focus on monitor screens for extended period.
Able to bend, stoop, kneel, crouch and/or reach repeatedly.
Able to sit, stand or walk for extended periods of time.
Able to lift equipment weighing up to 40 lbs. and set in place (ex. Monitors, printers, etc.)
Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
Able to work a rotating schedule (combination of 8, 10 and 12-hour shifts) including nights, weekends and holidays.
Able to work after hours and weekends.
Able to work On-Call duty to support 24-hour operations
Able to work near energized equipment.
Able to work at remote locations such as service centers or other CenterPoint Energy facilities
Able to support the Emergency Operating Plan.
Able to work indoors, in an office environment, regardless of whether open office, cubicle or private office.
Able to travel occasionally, possibly overnight.