Control Manager, Vice President - Commercial Real Estate Banking - Commercial Bank

Jpmorgan Chase & Co. Fort Worth , TX 76102

Posted 2 months ago

Control Manager, Vice President

  • Commercial Real Estate Banking

  • Commercial Bank

Req #: 200003141

Location: Fort Worth, TX, US

Job Category: Customer Service

Job Description:

Control Manager, Vice President

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at

Commercial Real Estate is seeking a Control Manager to oversee the implementation of their new control framework. Working with the business to develop Key Performance Indicators as well as Key Risk Indicators to allow to business to monitor risk using data.

Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Control Management focuses on four areas:

  1. Control design and expertise
  2. Risks and controls identification/assessment
  3. Control breaks and resolution
  4. Control governance & reporting

Role Responsibilities:

  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

  • Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

  • Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

  • Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

Additional Responsibilities for Managers (if applicable)

  • Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk

  • Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation


  • Bachelor's degree or equivalent experience required

  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred

  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business

  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

  • Networking exceptional interpersonal skills; exceptional collaboration and relationship building skills

  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

  • Process analysis / design acumen ability to understand a process and associated risk to inform control design

  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

  • Understanding root cause / identifying control breaks

  • Developing timely and sustainable solutions

  • Analyze metrics for emerging risk

  • Implementation skills

  • Writing Action Plans, Procedures

  • Change Management

  • Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

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Control Manager, Vice President - Commercial Real Estate Banking - Commercial Bank

Jpmorgan Chase & Co.