Control Clerk

The Medical Assistance Program (MAP), administers public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication and other health care services at little or no cost.

The Out-stationed Eligibility Division is comprised of Community Medicaid offices, which are located throughout the five boroughs of New York City. These offices offer a full range of services to consumers applying for or currently receiving public health insurance. Consumers are granted application assistance interviews and can submit applications, provide financial/household information, obtain eligibility requirement information as well as information on various programs which are offered by the Agency.

This clerical position performs extremely important support functions which allow MAP staff to access a consumer's vital information via a single source, HRA Viewer. This is a valuable aid in achieving the agency's goal of processing cases in a timely manner.

The Medical Assistance Program (MAP), is recruiting for one (1) Clerical Associate III to function as a Control Clerk, in the Out-stationed Eligibility Division's (OED) Dyckman Community Office, who will:

• Maintain a filing system which registers and monitors Medicaid applications, recertifications packages and update transactions submitted to the Agency.

• Track documentation of case records, forms and computer generated printouts.

• Transcribe information onto control cards.

• Prepare correspondence, memoranda and statistical reports.

• Receive, sort, and distribute related documents.

• Perform clearances on all incoming applications, conversions, recertifications and retrieve existing case records.

• Perform other related assigned duties.

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

Knowledge of Word and Excel

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.