Control Center Operator

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as central dispatch for Stephens Corporate Security Department.

• Monitor burglar/fire/robbery alarms and dispatch appropriate personnel and/or agencies.

• Monitor CCTV systems and dispatch appropriate personnel as required.

• Receive, monitor and ensure appropriate response to all incoming calls (emergency calls, complaint calls, routine calls, etc.).

• Work closely with all levels of Corporate Security.

• Understand and operate required computer systems.

• Maintain card access system, codes badges, etc., as required

• Maintain records according to established guidelines.

• Assist with the usage of emergency/security systems.

• Ensure that data is properly entered and records stored for retrieval.

• Perform other tasks as assigned by management.

EDUCATION AND/OR EXPERIENCE

• Associate's degree in a related field.

• 2+ years of related experience and/or training.

• Experience as a dispatcher (fire/police/emergency related or central station alarm agent) preferred.

• Equivalent combination of education and experience.

Starting Annual Salary for this Position: $40,000.00.