Contracts Program Manager

Amazon.Com, Inc. Herndon , VA 20171

Posted 7 months ago

The AWS Infrastructure Global Expansion Operations team is looking for a Contracts Program Manager to work with teams across the organization to manage and maintain a contracts management program for critical infrastructure agreements. This person will need to be a process oriented individual with strong communication skills that can work independently in a fast paced, ambiguous environment.

The Global Expansion Ops team supports AWS by managing contracting and finance operations for key infrastructure agreements across its global data center network. As a Contracts Program Manager, you will work with stakeholders maintain a contracts management system, develop standardized contracting operations processes as well as associated metrics and SLAs, identify and lead the implementation of process improvements that enable the program to scale effectively, and manage overall contracting operations to ensure the program is functioning effectively.

A successful candidate will be highly motivated and process oriented; possess a strong sense of ownership; have exceptional organizational skills, high integrity and accountability; and have a passion for process improvement. Strong analytics skills are required to successfully solve key business problems through a deep understanding of complex commercial agreements. Demonstrable project management experience is essential to initiate, scope, plan and execute high impact cross-team initiatives effectively. This position involves direct contact with business owners and external parties; you must have a professional demeanor and be able to communicate effectively with people at every level, including senior management.


  • Maintain a contracts management program for key Infrastructure agreements, including implementation of standardized contracting operations processes, and creation of metrics and SLAs.

  • Develop reporting systems to effectively monitor and manage the overall program to ensure its functioning effectively.

  • Analyze trends for actionable insights that will increase the efficiency and quality of contracting processes and reduce their labor and cycle times.

  • Lead development and implementation of process improvements to eliminate process waste and increase automation.

  • Own development and scaling of the program in order to support a rapidly growing business.

  • Manage multiple simultaneous projects requiring frequent communication, organization/time management and problem solving skills

  • Manage operational processes associated with the contracts management program including ensuring data integrity, analyzing commercial agreements to support important business initiatives, reporting contractual obligations for regulatory filing and statuary audits, and managing the distribution of sensitive information to internal stakeholders.

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