Responsible for the recruitment of new contractors to service warranty customers in areas identified.
Liaises with departments, contractors and field sales to facilitate communication and resolve issues.
Makes inbound and outbound phone calls.
Collaborates with Contractor Relations Reps, managers and service contractors to achieve priorities and goals.
Educates and trains contractors on company policies and procedures
Negotiates with contractors with predetermined guidelines.
Analyzes data to determine gaps in contractor availability within assigned region.
Recruits, coaches and maintains quality contractors to meet regional goals
Associate's degree in a related field or equivalent years of work experience required
Sales/Customer Service experience
Organizational and time management
Computers skills with Microsoft Office (Word, Excel, Outlook)
Adapt to fast paced environment
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
Incumbent will be subject to: