Contractor

HCL Technologies Ltd. Hartford , CT 06183

Posted 3 weeks ago

Job Description: (Posting).

  • Work on support and maintenance of customer's Salesforce applications. Communicate with application managers, developers, end users and other integrated application teams to resolve production issues within SLAs Understand current implementation and debug code to identify issue and fix them Work on salesforce enhancements, do impact analysis on current implementation 24x7 support for business critical issues Work in UK, US shift Write run books and SOPsJob Skills & QualificationsRequired:

    Minimum 5+ years on Salesforce experience with 2+ years on Salesforce CPQ Self-motivated and ready to learn new technologies, app exchange products Excellent written and verbal communication skills Expertise in business concepts of CPQ Configure, Price, Quote Technical expertise in configuration, limitations of Salesforce CPQ (formerly Steelbrick CPQ) Hands-on experience in JSQCP or CPQ Plugins. Hands-on experience in CPQ Advanced Approval. Must have understanding of SFDC Configuration including but not limited to Workflows, Validations, Approval Process etc.

    Security Model, Data Model Must have Hands-on experience in Customization APEX, Visual Force, Triggers, Batch, Schedule Apex, VF Components, Test Class etc. Hands-on experience in production deployment Knowledge of integration with other applications and troubleshooting Knowledge of Salesforce Communities, Field Service Lightening, Einstein Analytics etc.

    Salesforce Certified CPQ Specialist Salesforce Certified Administrator Salesforce Certified App Builder (1.) To gain user acceptance for deployment of the solution (2.) To guide, manage, develop and engage the team for enhanced productivity (3.) To review project deliverables for first time right delivery and ensure high customer satisfaction scores (4.) To understand client environment, customize solution-sets and consult the delivery team in key project phases like solution design (5.) To write white papers and other collaterals for enabling practice evangelization
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