HCL Technologies Ltd. Phoenix , AZ 85002
Posted 7 days ago
Job Description (Posting).
Jira Admin 1) Extensive experience in setup and migration of Jira, Confluence Jira Service Desk to AWS data center version.2) Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk) 3) Evaluate and manage the usage of Atlassian add-ons to meet team and business needs 4) Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc. 5) Devise, test, and deploy integrations between Atlassian products and other internal tool chains 6) Conduct training for employees and new hires on JIRA and also briefing the teams on new functionalities. 7) Research and implement new approaches on Jira and Confluence usage 8) Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support Preferred Skills 9) 6 years experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk) 10) Strong knowledge and familiarity with JQL 11) Very strong verbal and written communication skills 12) Working knowledge of both Scrum and Kanban methodologies 13) Experience extending Atlassian products via code development is preferable 14) Experience directly integrating Atlassian products with other systems is preferable 15) Knowledge of script runner is must
HCL Technologies Ltd.