Contract Permit System Analyst #23B-2 (20478799)

San Francisco/Peninsula

Close Date

4/26/2024 at 11:59pm

Salary

$58.47-$77.14 Hourly

Additional Questionnaires

Supplemental

About Redwood City

Redwood City is a Charter City operating under the council-manager form of government. The City Council consists of seven members and is the governing body elected directly by the residents of Redwood City.

As the legislative branch of our local government, the Council makes final decisions on all major city matters and sets City-wide priorities and policies. The Council directs the City Manager to implement these priorities and policies. In 2020, the City Council moved to district-based elections which means City Councilmembers are elected by district instead of at-large voting, where all voters cast their ballots for all candidates in the jurisdiction.

The city is a full service city with the departments of Library, Police, Fire, Community Development, Parks Recreation and Community Services, Public Works, Human Resources and Administrative Services, along with the City Manager's Office, City Clerk's Office, and City Attorney's Office. Municipal services are delivered with the support of over 500 employees.

The City of Redwood City is a values-driven organization and a leader in the bay area. Redwood City's Core Purpose is "Build a Great Community Together" and our employees play a vital and indispensable role in realizing this purpose.

We're looking for creative individuals dedicated to excellence, service and integrity. We offer a wide range of public service career opportunities with potential for growth and advancement. We also offer highly competitive salary and benefits, employee development opportunities, along with alternate work schedules and generous vacation and holidays. So if you're passionate and bright, community-oriented, creative and committed, we hope you consider making the City of Redwood City your next career home.

About the Redwood City Community

Located in the Silicon Valley at the center of the San Francisco Peninsula, the City of Redwood City is known as a creative, innovative and dynamic organization and community. With a population of over 85,000, the city has a healthy blend of residential, commercial and industrial elements in a community that stretches from the San Francisco Bay to the hills of the San Francisco peninsula.

The city is home to a vibrant Caltrain station where commuters from both San Jose to the south, and San Francisco to the north, arrive into one of the most tech-savvy communities in the world. Redwood City offers outstanding accommodations, top entertainment, and diverse dining options.

The City's pedestrian-friendly and distinctive Downtown honors the community's heritage and is home to a growing number of restaurants, and a vibrant mix of retail to fit every consumer mood.

The beautiful Courthouse Square stands as the centerpiece of Downtown and has become the gathering place for people from throughout the community and the peninsula. Redwood City enjoys a one-of-a-kind waterfront including the Redwood Shores neighborhood, with ample recreational opportunities right on the Bay. The community also boasts the only deep-water port in the south San Francisco Bay, has a yacht harbor, and offers numerous bayfront residential options.

The success and health of Redwood City is built upon the community's diversity, civic pride, strong neighborhoods, and each individual's sense of responsibility for making the City a better place for all. It's a terrific place to do business, with appealing neighborhoods supported by a strong sense of community, making Redwood City a natural place to call "home".

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Location

1017 Middlefield Road Redwood City, 94063

Description

The City of Redwood City invites applications for Contract Permit System Analyst in the Community Development and Transportation Department

THE POSITION

The City of Redwood City is seeking a value-driven team player to fill the position of Permit System Analyst in the Community Development Department. This 2-year contract management analyst I/II position will work full-time (40 hours per week) and will report to the Community Development Director or designee.

Typical duties may include, but are not limited to the following:

• Managing the City's "Community Development" permit system by CentralSquare, including its integration with other systems and applications, such as the City's financial system (Oracle Fusion Cloud), and plan check software (Bluebeam).

• Providing end-user and content management of the permit system, implementing permit fee changes, workflow changes, and other system modifications.

• Leading the development of new or revised permit system processes and procedures, developing action plans, and leading staff on the testing and implementation of system improvements and modifications.

• Recommending process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.

• Providing technical support to permit system end-users and coordinating with the system vendor (CentralSquare) to report and resolve system bugs, and scheduling and implementing system upgrades in coordination with Information Technology staff.

• Creating and maintaining reports utilizing the permit system's built-in report writer and running queries to analyze permit data and monitor the system's data integrity.

• Providing staff with permit system training, creating detailed training manuals/guides, and documenting user procedures and workflow processes.

Job PDF:

Final

• Job Announcement

• Permit System Analyst (contract) - REVISED.pdf

Ideal Candidate

Will have a minimum of 2 years' project management experience and thorough knowledge of municipal permit systems; a background implementing permit system modifications and improvements; a solid understanding of permitting procedures of municipal government; will have the ability to synthesize, summarize, evaluate, and/or identify information; will use initiative and judgment to analyze relevant data; will be able to take direction and follow established policies and procedures; will be a team player who is able to work effectively with a variety of City staff; will be detail-oriented and will have strong written and oral communication skills. Experience writing basic SQL queries is a plus.

Special Instructions

Interested in joining the team?

Submit your application via: www.CalOpps.org by April 26, 2024, interviews are tentatively scheduled for end of April or early May, 2024.

For questions about the position, schedule, or status updates, please contact: Steven De Jong at sdejong@redwoodcity.org.

Please note emails generated regarding your status in the recruitment process can be sent to your spam folder. Be sure to check your spam and junk folders. Also, make sure to whitelist our email redwoodcity@calopps.org to ensure you receive our