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Contract Monitor Supervisor, Parking Services, ISD

Expired Job

Los Angeles County Los Angeles , CA 90009

Posted 4 months ago

Position/Program Information

FILING START DATE: Filing will begin on Thursday, August 16, 2018 at 7:00 a.m., PST, and will be suspended after the first 75 online applications are received or on Thursday, September 4, 2018 at 5:30 p.m., PST, whichever occurs first.

EXAM NUMBER: W6003F

TYPE OF RECRUITMENT: Open Competitive Job Opportunity

DEFINITION:

Supervises a parking contract monitoring unit responsible, on a daily basis, for ensuring parking services provided by contractors are in accordance with contract terms.

CLASSIFICATION STANDARDS:

Positions allocable to this class report to the Contract Manager, Parking Service, ISD and are responsible for supervising parking contract monitors within a specific geographic region of the County. Incumbents must exercise a thorough understanding of supervision and skill in working with public and private sector representatives.

Essential Job Functions

Plans, assigns, reviews, and evaluates the work of a parking services contract performance/compliance monitoring unit.

Acts as liaison between the Department, contractor, and other County departments to resolve service complaints.

Prepares and submits weekly assessment reports on parking services provided by contractors and recommends solutions to resolve recurring problems.

Conducts periodic on-site inspections of County parking facilities to assess services provided by contractors.

Participates in the clarification of contract terms which are not clearly defined in the contract agreement.

Supervises County parking lot attendants.

Drives to and from various parking facilities.

Performs other work-related duties, as assigned.

Requirements

MINIMUM REQUIREMENTS:

One year of contract monitoring experience at the level of the County of Los Angeles class of Contract Monitor, Parking Services, ISD* -OR- Two years of experience supervising the operation, revenue and access control, maintenance and cleaning of multiple permittee or revenue producing parking lots or a portion of a major revenue producing parking facility.

LICENSE:

A valid California Class C Driver License is required to perform job-related essential functions.

Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department.

The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.

PHYSICAL CLASS:
2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION:

  • Experience at the level of Contract Monitor, Parking Services, ISD, in the service of the County of Los Angeles is defined as: Monitors, on a daily basis, vehicle parking services provided by contractors at County facilities to ensure services are provided in accordance with contract terms.

DESIRABLE QUALIFICATIONS:

  • Experience in the application of supervision skills/abilities.

  • Effective oral and written communication skills.

  • Excellent customer service interpersonal skills.

Additional Information

IMPORTANT NOTES:

  • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.

  • FALSIFICATION of any information may result in DISQUALIFICATION.

  • Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

EXAMINATION CONTENT:

This examination will consist of an oral interview covering training, experience, personal fitness and the general ability to perform the duties of the position weighted at 100%.

Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the Eligible List.

ELIGIBILITY INFORMATION:

The names of candidates receiving a passing grade in the examination will be placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment.

NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

VACANCY INFORMATION:

The resulting Eligible List for this examination will be used to fill the vacancy located in the Contract Administration Division, Purchasing and Contracts Service of the Internal Services Department located at the Hall of Administration, 500 W. Temple Street, Los Angeles, CA 90012.

SHIFT: Any

APPLICATION AND FILING INFORMATION:

Applications must be filed online only. Applications submitted by U.S.

Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" button for this posting. You can also track the status of your application using this website. If you are unable to access the website, you may enter the following link to access your profile:

https://www.governmentjobs.com/careers/lacounty

We must receive your application and additional documents, if any, by 5:30 pm, PST, on the last day of filing. If you are unable to attach the required documents you may fax or email the exam analyst within 15 calendar days of filing. Please include the exam number and the exam title.

Provide any relevant job experience and training in the spaces provided so we can evaluate your qualifications for the job. For each field, give the name and address of your employer, your title, beginning and ending dates, number of hours worked per week, and description of work performed.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Direct copies of class specifications and selection requirements as your description of duties will not be sufficient to meet requirements.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ADA Coordinator Phone: (323) 267-2432

Teletype Phone: (800) 899-4099

Alternate Teletype Phone: (800) 897-0077

California Relay Services Phone: (800) 735-2922

Department Contact Name: Debra Tse

Department Contact Phone: (323) 881-3671

Department Fax: (323) 780-9006

Department Contact Email: DTse@isd.lacounty.gov



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Contract Monitor Supervisor, Parking Services, ISD

Expired Job

Los Angeles County