Contract Coordinator

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

As the Contract Coordinator you may be the primary contact for Rockwell Automation's customers for CSM Projects and Support Contracts as well as offer administrative support for the region assigned.  You are focused on leading the execution and completion of projects in terms of maintaining timelines, customer satisfaction, costs, and are assigned by the region.  The lead may be expected to manage fixed price projects, T&E projects, and Bundled Contracts.

You will report to the NA Regional Senior Contract Coordinator, LCS

Functional:

• Primary point of contact for all projects/contracts as assigned.

• Manage projects (>100k).

• Regularly provides updates to customers on project status.  Creates/provides updates as required by customer per project (i.e. bi-weekly/monthly/quarterly).

• Leads face-to-face meetings for large (>100k) contracts (kick-off and close-out at minimum).

• Works closely with Territory Service Managers, engineers, and other team members. Effective collaboration is essential for project success.

• Manages Contractual activities to ensure timely completion (i.e. Preventative Maintenance).

• Regularly updates QuickBase with tasks, cost, margin, forecasted completion dates.

• Ensures project/contract cash flow is followed per proposal (i.e. timely invoicing and payment).

• Demonstrates commercial skills in fulfilling customer requirements.

• Quickly reacts and responds to urgent customer needs, ensuring open communication and timely responses.

• Plans/prepares resources to be able to meet customer demands. Balancing workload across projects is key.

• Identifies, predicts, and minimizes technical, contractual, and financial risks and effectively plans for the project/contract lifecycle. Proactive risk management is crucial.

• Prepare regional projects revenue forecast and update monthly projections.

• Maintenance and storage of Project/Contract documentation as required by RA policy.

• Identifies and leads process improvement projects.

• Ensure project/contract teams follow proper safety procedures per RA and customer policy.

The Essentials- What You Will Have:

• High School Diploma or GED

• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• Travel as required to cover assigned region/sub-region (<10%).

The Preferred- You May Also Have:

• Bachelors Degree preferred

• Typically requires 4 years of experience in Contract or Project Coordination of External Customer Projects.

• Financial acumen, ability to execute projects while meeting budgets and timelines.

• Working knowledge of SAP CRM, QuickBase.

• Formal PMI based project management training.

• Lean Six Sigma project experience.

• Experience partnering with sales teams and customers.

• Experience indirectly managing a team of engineers and technologists

What We Offer:

• Health Insurance including Medical, Dental and Vision

• 401k

• Paid Time off

• Parental and Caregiver Leave

• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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This position is part of a job family. Experience will be the determining factor for position level and compensation.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.