Responsible for franchisee contract changes, communicate requirements to business development associates, maintaining business system, and participation in department meetings.
May process franchisee terminations, renewals, transfers, and other contract changes
Support and communicate specific requirements to the Business Development Consultants/Directors, the business unit, and franchisees throughout the process, as needed.
Maintain accurate activity in the system to include scanning agreements.
Participates in department meetings as required.
High school diploma plus 2 years of experience required
Experience in processing franchise business licenses preferred
Knowledge of franchise law by state preferred
Excellent verbal and written communication skills
Excellent attention to detail
Good organization skills
Ability to manage and maintain a large work load
Ability to follow company's processes and procedures
Ability to multitask
Ability to use franchise database software (e.g. LIVE)
Proficiency in Microsoft applications (e.g. Excel, Word, Outlook)
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
Incumbent will be subject to: