Contract Administrator, National Accounts

Johnson Controls, Inc. Westminster , MA 01473

Posted 2 months ago

What you will do:

The primary function of this position is to ensure the timely renewal of all North American National Account service agreements including but not limited to pricing adjustments, maximizing upgrade opportunities and terms and conditions negotiation.

How you will do it:

  • Manage monthly service contract renewal list in SalesForce

  • Execute contract renewal Customer Service Verification calls

  • Upload leads in SalesForce

  • Create new Contract Renewal Proposals, as necessary

  • Customer Master Maintenance identify changes needed and enter into Casewise system

  • Preventative Maintenance Agreement maintenance identify needed changes and submit to Central Contract Administration via PMA modification process

  • Initiate contract termination requests uncovered during renewal process

  • Retrieve copies of active contracts for customers and sales groups

  • Forward service agreements for DOA when needed

  • Input/Correct estimated hours to complete service inspections during the service contract renewal process

  • Perform other duties as directed

What we look for:

Required

  • Associates Degree or equivalent

  • Minimum 1 year prior Inside Sales Experience

What we look for:

Required

  • Associates Degree or equivalent

  • Minimum 1 year prior Inside Sales Experience

Preferred

  • Life Safety Industry knowledge preferred

  • Excellent communication and telephone skills. Must be able to work independently and in a team environment

  • Show initiate and well balanced judgment.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou


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Contract Administrator, National Accounts

Johnson Controls, Inc.