LOCATION: DAYTONA BEACH, FL
To properly meet and greet customers in a professional manner and provide support functions for the sales staff. To be very service oriented and strive to make customers, purchasers and current homeowners/residents feel welcome.
Please note: this position requires working weekends (both days) with two weekdays off.
Key Responsibilities and Accountabilities:
.Able to apply principals of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes;
Aids the team effort in every way possible & acts in the best interest of the company;
Flexibility with schedule for customers and/or company needs;
Be able to professionally communicate in person, over the telephone and in email with customers;
Follow up with customers to obtain information needed, related to contract; follow up throughout build and up to closing to keep customer informed;
Communication with Title company to provide updates to customer;
Communication with Lender to provide any documents needed up to closing;
Prepare contracts and all internal documents per the Sales Order Checklist;
Send Sales Celebration;
Update Sales Touch;
Process contracts to Coconut Creek via Fed Ex, including making a hard copy for the office and scan to J:/drive;
Complete all outstanding items on the Weekly Aging Report with the exception of design related items;
Prepare all New Homeowner closing packets/closing gift bags, keys, garage door openers.
Set up home with TP, water and confirm bow is on front door;
Escort buyers to their new home after closing and take closing photos;
Provide copies of executed P.A.'s, addendums and OMA's to customers, brokers etc.
Other duties within the scope, spirit and purpose of the job, as requested by management;
Keep Director of Sales informed with daily sales activities;.
Education: High School Graduate
Experience: 5 year minimum in the Administrative Field. Real Estate and Customer Service knowledge/experience is required. Legal experience is a plus, but not required.
Skills, Knowledge and Abilities: Must have solid working computer experience with MS Word, Excel, Outlook. Face-to-face and telephone customer interaction experience and professionalism is required.
Minto Communities USA, based in Florida since 1978, has represented integrity, financial strength and enduring value to homeowners for over 40 years. Minto builds exceptional new homes and communities in popular resort locations to meet every lifestyle, with more than 25,000 new homes built in 48 communities. And now Minto is expanding to additional premier locations throughout the U.S.
Minto is dedicated to continuous improvement in design, quality and customer experience. Applauded and recognized as an expert in building active-adult communities, Minto was awarded "Best Floor Plans for 50+" from Ideal-Living magazine. These are just some of the elements that set Minto apart as an exceptional home builder and community developer, and have earned the company consistently high rankings from Eliant Customer Service Surveys.
Minto has earned numerous regional and national awards for community and home design, including Best Mixed-Use Community and Best Clubhouse from the National Association of Home Builders (NAHB).
Minto Communities recently announced an exciting partnership with Margaritaville to develop Jimmy Buffett inspired active adult communities throughout the U.S. with an emphasis on food, fun, and music. Latitude Margaritaville is now open in Daytona Beach, Florida and Hilton Head, South Carolina. Featuring world-class amenities and design, Latitude Margaritaville will redefine active-adult living and reflect Margaritaville' s authentic, no worries vibe offering an immersive experience. Latitude Margaritaville will be the place where you can grow older, but not up. More premier locations are in the works.