Continuous Quality Improvement Intern (Paid)

Job Description:

Job Title: Continuous Quality Improvement Intern (Paid)

Location: Springfield, Missouri

Employment Type: Full-time

Job Summary:

Are you a dedicated and detail-oriented individual interested in gaining valuable experience in continuous quality improvement (CQI)? Do you want to work in a dynamic environment where you can contribute to improving client quality systems, quality management systems, and project management? Join our team at Brightli as a Continuous Quality Improvement Intern!

As a Continuous Quality Improvement Intern, you'll play an integral role in various CQI-related projects and initiatives. You'll assist with tracking, monitoring, and reporting key performance indicators, clinical outcomes, and other reports related to performance management, quality assurance documentation, project management, risk management, grant management, and client experience.

This internship offers a unique opportunity to develop essential skills in data analysis, research, accreditation, risk management, and process improvement. By the end of the internship, you'll have gained invaluable CQI experience that will prepare you for future career opportunities.

Springfield offers a high quality of life, with a vibrant downtown, excellent educational opportunities, and a thriving arts and culture scene. Join us in supporting our mission and gaining practical experience in the field of continuous quality improvement!

Key Responsibilities:

• Assist with various CQI-related projects and initiatives

• Assist with tracking, monitoring, and reporting of key performance indicators, clinical outcomes, and other reports

• Demonstrate skill in organizing resources, establishing priorities, and meeting deadlines

• Assist in monitoring documentation connected to CQI projects, accreditation and fidelity standards, quality records, and strategic projects

• Access, review, and analyze data for accuracy, completeness, and trend/pattern identification

• Access Electronic Health Record systems, internal databases, and other software data systems to collect data and develop reports

• Assist with data preparation and presentations through summaries, graphs, and software capabilities

• Assist respective CQI teams with assorted administrative duties

• Demonstrate interest in the company's long-term and short-term goals and objectives

• Assist department leadership with periodic adherence to CQI standards, processes, and assessments

• Perform other duties as assigned by leadership

Education and/or Experience Qualifications:

• Bachelor's Degree preferred

• Strong analytical and problem-solving skills

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

• Excellent written and verbal communication skills

• Attention to detail and organizational skills

Additional Qualifications:

• Familiarity with data analysis and reporting tools

• Knowledge of quality improvement methodologies (e.g., Six Sigma, Lean, PDCA)

• Ability to work independently and as part of a team

• Strong time management and multitasking abilities

• Passion for continuous improvement and customer satisfaction

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.