The Continuous Improvement (CI) Leader's role is to identify, lead, and execute the CI strategy via Lean and Six Sigma methods within their assigned business or segment(s) to deliver bottom line, quantified results. This includes performing business assessment, planning, facilitation, execution of kaizen events, and sustainment through standard work and procedures. The CI Leader will drive the cultural transformation through the business building effective matrix teams and driving involvement and talent development.
This Position will be responsible to organize a portfolio of projects designated by the leadership team, estimate benefits and explain risks, prioritize based on business needs, and successfully return benefit to the company. This position should be able to assign project to a supervisor level CI and monitor progress, summarize results, coach, remove roadblocks, and close/share results. Alternatively, for large projects, this position will assemble effective teams, define scope of project, measure opportunity and asses relevant data, create and present improvement plant to leadership team, and work with stakeholders to implement control plan. Best practice sharing, ability to communicate across locations, be accountable to the operations director and to direct reports while working autonomously. This position will lead Operational Excellence through execution of the 5 fundamentals (Risk Mgmt, Talent Mgmt, Reliability Excellence,)
Deliver return to P&L/ Leadership team KPI's - focus will be on working with leadership team to collect pain points, generate and manage a portfolio of ideas, assign to and mentor other SME's to assist in achieving results based on measurable metrics (SIFR, RIFR, customer complaints, margins, product costing and formulation). Portfolio should contain two years of rolling opportunities, be reviewed quarterly with leadership team, and evaluated monthly for progress.
Talent Management - Will develop a team of both direct reports (other CI GB/BB holders) and indirect reports (CI practitioners, YB candidates, high performing supervisors, etc). Will assign an appropriate amount of projects to each supervisor based on cost/value/availability and review those projects bi-monthly. High value projects will require weekly follow up and high potential practitioners will be trained in CI and Six Sigma processes.
Reliability Excellence- having a strategic approach in which systems, structure, processes, and procedures are in place to create reliable, safe and sustainable plants at the best total cost of ownership. This fundamental focuses on the following: Best total cost of ownership (operation and maintenance), On-time deliveries, Higher plant availability, Proactive approach to reliability excellence, Asset health management.
Operational Effectiveness - taking advantage of business opportunities, manage efficiencies of our plants which will enable us to be the partner of choice for our customers. Provide rapid and concentrated support to immediate and important projects during a short time window such as data analysis of customer complaints, spikes in injuries,
Capital Effectiveness - using best practices for selecting, planning, developing and executing while consistently delivering successful projects. This fundamental focuses on the following: Contractor safety, Skilled and professional project management and execution, Best total cost of ownership (specification, procurement, and installation), Use the Project Delivery Process (PDP) tools (budget and schedule compliance).
The key working relationships of the CI Leader include:
Reporting directly to the Group Leader Continuous Improvement with dotted line to Senior Operations Management.
Regularly interacting and providing insight and influence at all levels from business leaders to shop floor associates in leading and encouraging CI initiatives and work practices.
Primary Responsibilities include but are not limited to:
Access and generate measurement and assessment tools enabling operational and CI leaders to evaluate potential areas for formal Continuous Improvement actions and to subsequently determine their operational and financial value.
Recommend Continuous Improvement projects (e.g., kaizen events, point kaizens, major project teams, etc.) based on evaluating operational and financial data and qualitative analysis based on observation and discussion; supported by proposed budget and cost/benefit forecasts.
Project manage approved Continuous Improvement programs by coordinating necessary human and operational resources and setting and implementing budgetary and timing controls to achieve chartered goals.
Coach, counsel and train operational managers and staff to apply, support, sustain and develop a Continuous Improvement culture.
Facilitate and lead Continuous Improvement events as a subject matter expert while empowering operational staff and associates to present ideas and create improvements and solutions.
Leverage best practices gained through Continuous Improvement activities to other activities which would benefit from implementation.
Planning and Execution
o Analyze local business effectively and define/communicate a clear direction and go-forward plan.
o Define goals, metrics, and levels of success for internal/external customers.
o Execute plans individually and by utilizing a cross-functional team to meet/exceed business goals and effective involvement of consultant resources.
o Define plans for both short and long term application and benefit
o Define team/staffing requirements within a matrix environment.
o Build a matrix team focusing on talent multiplication and utilization of individuals experience/background.
o Coach others to enhance their personal performance setting focused targets and expectations.
o Provide proper reward and recognition to individuals/teams.
Change Management / Problem Solving
o Provide decisive leadership and team facilitation in the face of adversity - define tasks clearly, identify and coordinate resources, and execute CI go-forward plan.
o Quickly identify barriers to progress and execute team plan for success in/out of specific events.
o Coordinate successful kaizen events with quantified success including assessment and effective sustainment of standard work.
o Execute formulated or directed plans individually and through teams, must notably through coordinating and running successful kaizen events with quantified success.
o Manage own time and to formulate priorities to manage several tasks at once without local or frequent direction.
o Identify and plan to avoid potential barriers. Facilitate resolving barriers with sponsors.
o Monitor cost, schedule and performance of projects and events. Evaluate and take remedial actions to achieve sustained success.
Train, coach and counsel
Identify training needs in partnership with operational management
Manage/Support need fulfilment.
Design, develop and lead/facilitate group courses.
Support individuals through coaching and counselling
Master's Degree in business, manufacturing/logistics, or engineering
Five or more years experience in operations, process improvement, or related function
Certified Lean Leader and extensive experience in leading kaizen events
Six Sigma Black Belt
Eagle Family Foods, Inc.