Avetta Lehi , UT 84043
Posted 1 week ago
SUMMARY
The Content Writer will work with our internal teams to draft communications and manage templates and approval processes for a variety of supplier engagement purposes. Written communications should be consistent across various mediums of communication. We are looking for someone who can customize communications while ensuring that consistent themes, messages, and service criteria are included.
If residing within commutable distance to our office in Lehi, Dallas, Houston, Irvine, or Calgary office a hybrid schedule would be offered (3 days in office, 2 days work from home). Those outside of commutable distance may be considered.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Drafting/editing of all communications related to supplier customer interactions with all Avetta Departments from all platforms
Manage content of Automated Communications
Manage templates and revisions for commonly used editable communications
Customize co-branded communication templates with client-specific content
Manage Comms Governance process for new communications
Revise existing communication collateral as needed
Coordinate any required translations and localization
Ensure that all communications complement each other and communicate the correct message, with the correct tone
MINIMUM QUALIFICATIONS:
Impeccable communication and literacy skills
Well organized
Ability to explain complex things simply
Content writing experience
Candidate must display high energy, high passion level, determination, and perseverance
Professional phone/video presence and excellent communication skills are required, both written and verbal
Ability to work independently and as part of a team
Able to work in fast-paced, self-directed entrepreneurial environment
Excellent time management skills
Strong decision-making, problem resolution, and creative thinking skills
Able to multi-task the activities with shifting priorities
REQUIRED EDUCATION, TRAINING, AND EXPERIENCE:
2 years communications experience, preferably in a Software/SaaS/Cloud Company
Desktop publishing certificate is a plus
Intermediate knowledge of MS Word and Outlook to craft and format written communications
Intermediate/advanced knowledge of PowerPoint and desktop publishing for customer presentations (customer-as-audience and customer-as-presenter)
#LI-REMOTE
Avetta