Position: Content Strategist/UX Writer
goTRG is searching for a lead-up UX Writer on the Design team, working on naming features, defining the product voice, and generally figuring out how words can make our users' experience better. UX Writer will advocate for goTRG design and help shape product experiences by crafting copy that helps users complete the task at hand. This position sets the tone for content and drives cohesive product narratives across multiple platforms and touchpoints. As our resident wordsmiths, this position will work with a variety of UX design-related jobs including researchers, product managers, engineers, marketing, and customer operations to help establish connective language and a unified voice.
To be considered for this position, you must include your portfolio, website or other samples of work.
Major Responsibilities/Essential Functions:
Shape the user experience using goTRGs voice and tone
Develop content strategy, including taxonomy, nomenclature, standards, and governance
Design inclusive content for desktop and mobile, including microcopy, interaction flows, error messages, notifications, and in-product messaging
Conduct content audits and analyze customer data to evaluate content effectiveness
Contribute to content guidelines, develop content patterns, and evolve our voice and tone guidelines
Clearly document and share process, workflow, feedback history, and decisions
Manage multiple projects throughout the creative development process
Become a subject matter expert in your aligned product areathe business and the users.
Present and rationalize your work at product and design reviews
Complete high-quality work in a timely fashion within a fast-paced, dynamic context
Work with a global lens to deliver consistent content experiences across the product ecosystem
BA in Journalism, English, Communications, or related discipline
Experience with writing for both consumer and enterprise
Experience working on a global product
Has expressed a point-of-view through writing or speaking on topics related to UX or content strategy
Desire to contribute to goTRGs mission and vision
Resilient, motivated, and passionate about UX and Content Strategy
Ability to thrive in a fast-paced environment, and comfortable with ambiguity
Strong critical thinking skills
Able to effectively communicate the content experience to executives and stakeholders
The first end-to-end Business Solution.
goTRG is a leader in the implementation and execution of Omni-Channel and Supply Chain solutions. Our innovative R1 technology powers every touch, movement and decision for the world's largest companies resulting in superior net margins, controls and sell-through.
A fully managed goTRG solution delivers the smartest choices for every touch, movement and price decision for some of the world's largest companies while reducing their environmental footprint.
The Recon Group