Content Manager I

Capital One Plano , TX 75023

Posted 2 months ago

Plano 6 (31066), United States of America, Plano, Texas

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Content Manager I


  • Ownership (management and implementation) of strategic projects within department and involving business stakeholders/customers.

  • Acting as content subject matter expert and leader within department.

  • Writing, editing and optimizing performance support content so that it can be quickly found and understood in an online system.

  • Working with the management team to develop the strategic direction of the team and take the actions necessary to move toward that strategy.

  • Identifying solutions for process and content weaknesses and suggesting actionable plans around those solutions.

  • Creates and edits web-based content in order to support business initiatives.

  • Acts as subject matter expert for content management initiatives.

  • Works with business representatives to understand performance support needs and makes recommendations for support.

Level: Associate

Basic Qualifications:

  • Bachelors Degree

  • At least 1 year of experience in writing and editing

  • At least 1 year of experience in process mapping (information architecture and taxonomies)

  • At least 1 year of experience in content information management

Preferred Qualifications:

  • Bachelors Degree in Content Management, Library and Information Science, Information Retrieval or Knowledge Management
  • 1 year of experience in project management
  • 2 years of experience in writing and editing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Content Lead


Posted 4 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 ARE YOU READY FOR AN EXCITING CAREER AT Altisource? Are you interested in disrupting the real estate industry with innovative technology and thought leadership? If so, we would love to hear from you! Altisource is seeking a smart, passionate, and creative Marketing Copywriter to join our rapidly-growing, startup-like team to help take us to the next level of awesome. We are revolutionizing the real estate purchasing process via innovative technology, intuitive design, and creative thought leadership. WHAT YOU'LL DO: * Writing/creating content for blogs, websites, webinars, email marketing campaigns, infographics and articles around the topic of real estate and the mortgage industry. * Optimizing current copy on our website (page titles, meta descriptions, h1s, alts, anchor text, etc.) and/or writing new SEO-friendly copy for both web and mobile platforms * Conducting market research and creating unique city-relevant copy for our consumer-facing website and home listings * Establish blog content schedules and act as the voice of the business unit using your creative writing expertise * Partner with Email Marketing Manager to create personable, relevant email copy that reaches thousands of users and potential clients. THE SKILLS AND EXPERIENCE YOU BRING: * Proven and versatile experience in the creation of digital content including ad-copy, social media, blog, article, website content, email copy, and various other material at a growing company * Prior digital content editorial experience * Strong familiarity with SEO best practices, keyword research, and social media marketing * Experience using Wordpress and Google analytics is highly preferred, but not required THE PERKS OF WORKING AT Altisource: Prosperity: * Competitive base salaries! * 401k plans with company matching – we want to empower you to further your career, and prepare for retirement! Good Health: * Comprehensive Medical, Dental, and Vision insurance plans * Tax-free Flexible Spending Account * Life insurance, short-term, and long-term disability ...And Happiness! * Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year! * Free snacks, drinks and coffee! * Plenty of employee engagement activities including sporting events, happy hours, and other fun team-building activities * Opportunities to join our community service initiatives, including Habitat for Humanity Altisource Plano TX

Content Manager I

Capital One