Content Designer

#LI-LB1

The role

We are looking for a Content Designer to build human-centric content for our products. You will work closely with Product designers, researchers, marketing, engineers, and product owners to build engaging and compelling, and enjoyable experiences. Through the application of different types of media, you will design intuitive interactions, removing complexity and building relevance and inclusivity.

This is a user experience-focused, not marketing/comms focussed role. Your north star is being unequivocally user focussed and committed to creating habit-forming products and journeys that customers love.

What you will do

• By working closely with a broad range of business stakeholders, the Content Designer will:

• Work on new features helping to define the user experience, as well as reviewing and iterating on existing content.

• Contribute to strategic decisions within Experiences, sharing expertise through active collaboration.

• Integrate Content Design into the wider company, embedding processes and workflows, and help shape kindred's overall content strategy.

• Help drive quality, best practices, and localised brand approach.

• Act as an advocate for user-centered design

Your experience

• Expert in User-centred design principles and resolving problematic moments in the user journey

• An advocate of evidence-based content - strong skills in both discovery and usability testing

• Ability to guide on how content contributes to the user experience, as well as educate on the role of content in the design team

• Strong knowledge of research methodologies, data analysis, and experience running user testing

• Experience assessing audience for content comprehension, perception, and sentiment

• Familiarity with content modeling, information architecture, information design, and UX

• Excellence at creating copy for product-based interaction, interface, and communication with the customer.

• Experience using design systems and creating content libraries

• Experience working in cross-functional teams, specifically with Product designers and researchers

• Strong writing and communication skills, nuanced to the needs to the audience and conveys product features and interactions with personality

• Great stakeholder management skills

• Comfortable working in a multidisciplinary agile team.

Our Way Of Working

Our world is hybrid.

A career is not a sprint. It's a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.

Application Process

Click on the "Apply Now" button and complete the short web form. Please add your CV and covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon. Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, ages, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.