Content Creator (Information & Communications Spec I) 60010226

Not sure you meet all listed requirements? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

NATURE OF WORK

The Communications Content Creator is responsible for executing creative tactics to increase awareness, visibility, and engagement to advance the mission of NCDOJ.   The Communications Content Creator will enhance NCDOJ's external presence and play a key public service role in educating and engaging the people of North Carolina. The Communications Content Creator keeps consistent, creative, timely information and content about NCDOJ's work and impact flowing across digital platforms, and bolsters communications strategy through additional mediums.

ILLUSTRATIVE EXAMPLES OF WORK

Manage & Maintain Content for NCDOJ's Social Media Presence:

• Create and manage the social media for the organization including the primary platforms of Facebook, X (formerly known as Twitter), Instagram, YouTube, and LinkedIn. Engage with constituents online through the social media networks and provide resource support and answers to common questions.

• Responsible for community management and community building, reading and responding to comments & messages.

• Create images, video, media, stories, and data, into micro-stories fit for social media.

• In coordination with Press Secretary and Deputy Press Secretary, schedule and maintain a regular cadence of postings, balancing stories, impacts, alerts, and education.

• Gather data and metrics of social media platforms for analysis and strategic planning.

• Performs related work as required.

General Organizational Support:

• Lead video production from inception through production to launch.

• Monitor social media trends and best practices, provide ideas for potential new initiatives.

• Provide live social media coverage for NCDOJ activities such as events, meetings, and presentations.

• Assist with constituent mail and phone response and other communications or office support activities as assigned.

Provide Ad-hoc Website & Technical Support:

• Website and blog support as needed.

• Organize digital assets from events.

Note to Current State Employees:

The salary grade for this position is NC10. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position.  Please detail ALL work history including non-state service experience.  If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.

THE STARTING SALARY FOR A NEW HIRE TO THIS POSITION IS LIMITED TO $40,442 to $48,025. Salary offers for the selected candidate are based on the candidate's education and experience related to the position, as well as our agency budget and equity.

The State of North Carolina offers employer-paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.

Hybrid telework opportunities are available for this position.

• Must believe in the mission of NCDOJ.

• Proven success in the social media spaces required.

• Skills in journalism, editing, and multimedia storytelling are preferred.

• Comfortable with internet culture, and aware of trends and pitfalls

• Must be detail-oriented and a self-starter with excellent verbal and written communication skills.

• Must be able to work successfully in a fast-paced team environment.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

• Graduation from a four-year college or university, preferably with a major in journalism or English; or an equivalent combination of training and experience.

Management preferences:

• Minimum two years of experience in organizational or business social media creation and management is required, or a two-year degree in a communications field with applicable certifications.

• Proficiency in video editing, graphic design, Adobe environments, and Microsoft Office.

The NC Department of Justice accomplishes our goals through our DOJ Organizational Values of Public Service, Integrity, Excellence, Teamwork, Diversity, and Innovation. We encourage all qualified candidates who are committed to these values and want to make a difference in the lives of our citizens to apply for this opportunity.

Please be sure to complete the application in full.

Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Resumes and cover letters:   To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.

Using the terms "See Resume" or "See Attachment" will not be accepted and your application will be rejected as incomplete.  Cover letters are highly encouraged but not required.  

Transcripts:  Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application.

If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.

Credit for foreign degrees will only be given if verification of degree certification is attached to your application.  Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.

Any licenses or certificates must be included in the appropriate section of the application form.

Veterans Preference: Applicants seeking Veteran's Preference must attach a copy of their DD-214 or discharge orders.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing.  If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.

Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 - 8 weeks.  All applicants will be notified by email once a position is filled.

NeoGov Help Line: If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.

The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.

CONTACT INFORMATION:

NC Department of Justice

Human Resources Office

114 W. Edenton Street

Raleigh, NC 27603

919-716-6490